Talent Business Insights Manager

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM.

The Talent Business Insights Manager is an integral leader within the Talent Analytics team, focused on captivating business stakeholders by interpreting, explaining, and delivering data in a way that is meaningful and actionable. This role will require expertise in not only data analysis, but also using creativity to tell a story outside of spreadsheets and other data-heavy presentations. This person needs to have strong intellectual curiosity and a pursuit of learning, acute attention to detail, and demonstrate advanced problem-solving and critical thinking skills.  This person will lead a team of analysts and work cross-functionally with other internal teams to understand their unmet needs.

Essential Duties:

Management/Strategic:

• Recruit, train and lead a team of analyst-level employees, conducting analysis of workforce metrics across the enterprise that will improve workforce decision making and guide strategic decisions
• Lead and execute analytics projects from beginning to end using hypothesis forming, data collection, analysis, and presentation. Project may run simultaneously in a fast-paced environment.
• Develop a strong, effective, diverse team that applies skills and perspectives to business and firm goals, while effectively managing ambiguity.

Data Analytics:

• Use advanced data modeling and analysis techniques to discover insights that will guide real-time decision making and drive growth.
•  Execute deep-dive analysis to interpret and translate business needs into measurable and actionable insights
• Integrate data into visualization tools, may include database connections, data extract connections, integration of python scripts, static and/or live connections

Presentation/Data Visualization:

• Design, build, manage, and share data insights via captivating visualizations and persuasive storytelling; improve existing customer-facing data visualizations and reports.
•  Oversee presentation deliverables to effectively communicate results and business impacts of insights to stakeholders

Communication/Storytelling:

• Provide recommendations on ways to implement and enhance new and existing processes
• Serve in a consultative role to enable Talent to solve problems and make data driven decisions
• Establish and build a close partnership within the Talent Organization teams to understand needs and develop solutions to fit them, in an effort to achieve enterprise objectives
• Offer thought leadership on and execute the vision for growth and evolution of advanced analytical techniques within the firm.
• Develop training materials for educating our internal teams and customer on the use of developed solutions.

Minimum Qualifications:

EDUCATION/CERTIFICATIONS

• Bachelor’s degree in Computer Science, Management Information Systems, Data Analytics, Data Science or similar from an accredited college/university (Required)
• Master’s degree (Preferred)
• Technology certifications or designations (Preferred)

TECHNICAL/SOFT SKILLS

Required:

• Business mindset with strong problem-solving and analytical / critical thinking skills
• Feel a strong sense of personal accountability for high quality, value-driven work that supports business outcomes; places the user in the center of decision making; and prioritizes speed, agility, and innovation in work.
• Self-starter with ability to work both independently and within a collaborative team
• Ability to analyze data for compliance to data standards and policy specifications
• Sound analytical and quantitative problem-solving ability and judgment
• Excellent customer service skills with ability to manage stakeholder expectations and interact with team members across all levels of the organization
• Detail oriented with exceptional organizational and prioritization skills
• Ability to work in a fast paced and ever-changing environment

Preferred:

• Statistical modeling and programming experience
• Exposure to Workday is a nice to have

EXPERIENCE

Required:

• At least 3 years of experience in an Analytics / Insights / Storytelling role
• At lea