People Systems Analyst

At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.

We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.

To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success. Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.

If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.

WHAT YOU’LL DO

Braze is undergoing an exciting transformation to improve our HR technology operations and systems. This People Systems Analyst role will sit within the People Operations team, reporting to the People Systems Team Lead. This person will assist in the planning, execution, and maintenance of our HR systems. They will also be responsible for taking our data and reporting to the next level, in partnership with our People Systems  Analysts, as we support our fast-growing global teams. 

• Partner with Team Leads and People Systems Analysts to continuously optimize our HR systems, primarily but not limited to Workday, and implement solutions to drive adoption and ease of use.
• Gather business requirements, determine viable system solutions, and build investment with stakeholders to implement changes.
• Configure changes in Workday aligned with business requirements and perform comprehensive unit testing.
• Write advanced reports that include creating calculated fields and maintaining dashboards, providing the HR Team and wider organization with accurate data. 
• Monitor and configure current Business Processes and create new ones as needed.
• Participate actively in the Workday Community, propose and advocate for improvements to the Workday solution, and build a network of peers to best-practice-share.
• Create and maintain end-user and training documentation; and participate in training activities for stakeholders and end-users.
• Regularly evaluate current state of system and integrations and proactively identify opportunities for improvement with stakeholder feedback and buy-in, including analyzing the impact of Workday’s bi-annual updates.
• Partner with external vendors, users and other internal partners on data and systems projects, integration and analytics; ensuring the integrity of HRIS data and security.
• Be the go-to expert on all things Workday HCM, covering one or more areas like Core HR, Payroll, Time, Absence Compensation, and Recruiting.
• Dive into a wide array of HRIS tasks within Workday, from crafting specifications to fine-tuning business processes, and overseeing crucial annual processes.
• Keep stakeholders in the loop about Workday's capabilities, new releases, and upgrades, and how they shape our HR landscape now and in the future.
• Always be on the lookout for ways to make our HR processes smoother and more efficient. Whether it's by documenting procedures or suggesting tweaks for better consistency across our systems, there's always room for improvement.
• Get hands-on with testing in Workday to ensure everything runs seamlessly.
• Create custom reports in Workday that cater to the unique needs of our business and customers.
• Collaborate with teams to gather requirements and provide rock-solid system support.
• Dig deep into major Workday releases, analyzing their impact and ensuring we're always prepared for what's next.
• Spread the wealth of knowledge within the team, sharing insights and providing training while also soaking up expertise from the HRIS team.

WHO YOU ARE

We are looking for a scrappy and detail-obsessed system analyst with experience with the configuration of large-scale People Systems. The right person will be system and process minded, with an exceptional ability to think critically and drive improvement. 

• 2-3 years HR experience with 1-2 years of People Systems/Operations experience.
• Previous hands-on experience working with Workday (HCM, Benefits, Advanced Compensation, Payroll, Absence, and/or Time Tracking), Greenhouse, Lattice, and CultureAmp, Oracle, are a plus. Workday experience preferred.
• System confi