At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed.  We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

Take your skills to the next level

U.S. Bank is hiring multiple professionals to join our Paying Transfer Agent Operations – Non‑Standard Processing (NSP) Team. This is an exciting opportunity to build specialized operational expertise while working in a collaborative, fast‑paced environment that values accuracy, accountability, and growth.

About the Team

The Non‑Standard Processing (NSP) team plays a critical role in payment processing within Stream Transfer Agency (STA). The work is dynamic and detail‑driven, supporting complex and non‑routine payment activities across a variety of products and systems.

What You’ll Do

As part of the NSP team, you’ll partner with Relationship Managers, Product Operations, Client Services, and other key stakeholders to ensure timely and accurate payment processing. Your responsibilities will include:

• Processing and troubleshooting non‑standard payment activities, including:

  • Non‑Standard Distributions and Corrections

  • CDO Custody and Warehouse Distributions

  • Returned and Failed Wires

  • Arcaria / ArcariaCE Funds Movements

  • Global (non‑USD) distributions

• Supporting CLO Custody and Warehouse onboarding and distributions

• Managing daily Wire Clearing and Exception Requests

• Researching and resolving issues within StreamTA (STA)

• Managing incoming NSP workflows via shared mailboxes and web‑based intake forms, including monitoring volumes, assigning work, and following up on open items

• Partnering with DTCC and internal teams to meet SLAs, manage escalations, and support servicing agreements

• Contributing to continuous improvement initiatives related to onboarding, growth, technology, and process enhancements

This role requires strong prioritization skills, the ability to work independently with minimal supervision, and comfort managing competing deadlines in real time.

Tools & Systems You’ll Use

You’ll develop working‑to‑expert knowledge in systems such as:

• Stream Transfer Agency (STA)

• Arcaria / ArcariaCE

• SEI Trust 3000

• SWP and DTCC

• Microsoft 365 tools (Outlook, SharePoint, Excel, Teams, Word)

What We’re Looking For

We’re seeking team members who bring:

• Dependability, punctuality, and a strong work ethic

• Comfort with shifting priorities and a dynamic workload

• A positive attitude and a team‑first mindset

• Willingness to learn, grow, and take on new challenges

What’s in It for You

• Join a team that values accuracy, reliability, and professionalism

• Gain hands‑on experience across multiple operational functions

• Build in‑demand skills within financial services operations

• Enjoy a consistent weekday schedule—no nights or weekends

• Work with supportive, motivated colleagues who care about doing things right

Schedule: Monday - Friday 8:30am-5pm local time

Location: 3+ days in office at either Lunken Operations Center or West Side Flats; 2 days remote

Basic Qualifications

• High school diploma or equivalent

• Three or more years of experience in transaction processing

Preferred Skills/Experience

• Demonstrated clerical, key entry, and customer service/relation skills

• Well-developed ability to identify and resolve complex problems with minimal guidance

• Proficient computer skills, especially Microsoft Office applications

• Effective verbal and written communication skills

Location Expectations

This role requires working from a U.S. Bank location three (3) or more days per week.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our <