Human Resources Administrative Assistant

Title: Human Resources Administrative Assistant

Location: McAllen, TX

Schedule: This position is mission critical and essential to the ongoing operations and requires a flexible schedule to support a 24/7/365-day operation.

About MVM, Inc.

Service, Support, Success are the pillars upon which MVM’s founders built the company, and they continue to serve as MVM’s core values. Along with our uncompromising insistence on integrity and ethical business practices, these values make us the service provider of choice for our customers and the employer of choice for our dedicated team members.

Working at MVM, Inc. takes a certain kind of person; we want someone who identifies with our values and is willing to challenge themselves both personally and professionally. We seek employees who are passionate about serving and making a difference in the lives of others.

If you can envision joining a team where you will have the opportunity to provide mission driven results; then we are looking for you!

Job Summary:

The Human Resource Assistant provides administrative and general HR support to the People Services function as needed, including training, employee relations, reporting, benefits administration, onboarding/offboarding, file maintenance and HRIS entry.  The Human Resources Assistant will have excellent administrative skills with the ability to multitask and adapt in a fast-paced environment.

Essential Functions and Responsibilities:

• Acts as the primary point of contact and customer service representative for all MVM, Inc. contract specific employees based in assigned office.

• Responsible for the collection, and digital file maintenance of all personnel documents into HRIS system and other supporting systems.

• Handles Employee Relations concerns and formal complaints, initiating and escalating employee investigations in partnership with HRBPs and Operations.

• Provides support with recording and administration of progressive discipline actions and annual performance evaluations.

• Coordinates regular, post-accident, and random drug testing process in coordination with contract requirements working with our vendor and HRBP to ensure compliance.

• Responsible for monitoring notifications and managing the tracking and collection of all employee compliance items, including vaccinations, certifications, licenses, IDs, and any other contract-required documents.

• Assists the Safety department with the completion of the reporting process for work related injuries and processing of workers’ compensation claims.

• Coordinates with candidates to ensure all onboarding tasks are completed before their hire or training start date.

• Responsible for onboarding/new hire paperwork for new employees to include completion of the I-9 and E-Verify, compliance required documents, and disclosure agreements.

• Assists the Training department with new hire orientation as needed and is responsible for delivering the People Services portion of the presentation.

• Administration of employee Health & Welfare and benefit programs including handling benefit related questions.

• Responsible for the distribution of various communications to employees from Operations, Safety, Training and People Services.

• Organizes and conducts employee engagement and community engagement activities.

• Supports People Services and Operations teams by performing and managing various People Services related administrative functions.

• Manages HRSupport mailbox inquiries and escalates them to other departments or personnel as needed.

• Manages annual open enrollment for their assigned office in line with Benefits guidance and serves as the primary point of contact for enrollment assistance and questions.

• Performs other duties as assigned.

Minimum Qualifications & Skills:

• Bachelor’s degree or actively pursuing a bachelor’s degree in HR or any related field (a high School diploma with 4 years of experience supporting a Human Resource department may be substituted for a bachelor’s degree)

• Have at least two years of experience supporting a Human Resource department in an administrative or generalist capacity (a minimum of 6 years of experience supporting a Human Resource department with a high school diploma).

• General knowledge of employment laws and regulations.

• Effective communication and people skills to effectively interact with different departments and employees at all levels of the organization.

• Strong Employee Relations skills necessary.  Labor relations (specific to Unions) experience