HR Business Partner, Sales

About SpotOn   We’re not just building restaurant tech—we’re giving independent restaurants the tools to compete and win. From our award-winning point-of-sale to AI-powered profit tools, everything we do helps operators boost profit, work smarter, and keep their best people. And every solution is backed by real humans who actually give a sh*t about helping restaurants succeed.

• Named the #1 Restaurant POS by G2 (Fall 2025), based on ratings from real users
• Rated the top-rated point-of-sale (POS) for restaurants, bars, retail, and small businesses by Capterra users
• Awarded Great Places to Work and Built In’s Best Workplaces for multiple years running

We move fast, care hard, and fight for independent restaurant operators to do what they love, and love doing it. If you’re looking to make an impact with heart and hustle, SpotOn is the place for you.

We are looking for an HR Business Partner to join our team. The HR Business Partner is both a strategic and hands-on role that provides comprehensive Human Resources leadership and support for our rapidly growing company. The role is critical in executing people initiatives, providing great internal customer support, and driving HR functional excellence and process improvement for assigned business groups. 

This is a hybrid position in our Royal Oak office (3x/week). 

What you'll do:

• Serve as an important member and key influencer on a growing HR team.

• With rapid changes underway, you will influence employee success as well as policy and process adoption.

• Provide HR expertise and consulting to our teams and leaders applicable to building organizational capability and enhanced employee productivity.

• Focus on the achievement of current and future business objectives through the development and implementation of practical, cost-effective, and proactive human resource strategy, policies and practices.

• Provide counsel and support to sales managers for the resolution of employee performance issues, including timely development and execution of appropriate corrective action steps, including coaching, verbal / written warnings, Performance Improvement Plans and terminations.

• Help deliver/support timely delivery of development and compliance-related training. 

• Conduct legally sound investigations based on good faith into issues involving employee misconduct and policy violations. 

Qualifications: 

Research shows that women and members of underrepresented groups tend to apply to roles only when they check every box on a job description. We encourage you to apply if you meet the majority of qualifications and if this role is aligned with your career trajectory. 

• Experience in an HR Business Partner or similar role supporting Sales teams and leaders

• Demonstrated leadership ability including success managing or mentoring others

• Strong computer skills including MS Office and Google Suite applications and other relevant HR software

• The ability to understand business goals and recommend new approaches, policies and procedures to effect continual improvements in business objectives, productivity and development for the assigned business groups

• A true hands-on approach as well as the ability to successfully monitor the "pulse" of employees to ensure a high level of employee engagement

• Strong project management skills; ability to lead projects at a corporate level to influence and obtain buy-in, and then drive execution and achievement of the right results

• Strong familiarity with local, state and federal employment laws

• Demonstrated ability to identify problems and drive appropriate solutions

• Strong client-centric approach to the role 

• Excellent organizational and interpersonal skills

• 5+ years of strong HR generalist experience including organizational development, employee relations, recruiting, onboarding, training, employment laws, conducting confidential investigations, and familiarity with payroll and benefit administration

• 3+ years of experience implementing and creating HR policies and procedures that support the overall success of an organization

• 3+ years of strong HRIS systems experience

• 3+ years of experience identifying and recommending employee and leader development solutions

• 3+ years of demonstrated success in creating and driving effective employee relations, retention and reward programs

Bonus points for:

• Prior exper