Senior Communications Specialist

Best People + Right Culture. These are the driving forces behind JE Dunn’s success.

By hiring inspired people, giving them interesting and challenging work, enabling them with innovative tools, and letting them share in the company’s rewards, we’ve found a sustainable way to grow in our industry for the last 100+ years.

Our diverse teams around the country strive to enrich lives through inspired people and places everyday, and we need inspired people like you to join us in our pursuit of building perfection.

Role Summary

The Senior Communications Specialist will complete complex communications and public relations activities. This position will be responsible for developing and implementing public relations projects, managing fiscal records and developing and aligning national corporate communications. All activities will be performed in support of the strategy, vision and values of JE Dunn.   

• Autonomy & Decision-Making: Makes decisions on routine matters, provides recommendations to supervisor and refers all exceptions to supervisor.  
• Career Path: Communications Manager

 

Key Role Responsibilities - Core

COMMUNICATIONS SPECIALIST FAMILY - CORE

• Develops, aligns and produces national corporate communications to support the company vision and brand identity. 
• Writes press releases for various local and national projects and office locations.
• Implements public relations programs highlighting key projects, business initiatives and company news.
• Executes digital strategy, including company website upgrades and oversight, email campaigns, intranet, social media, etc.
• Identifies, writes and submits national award programs.
• Maintains the editorial calendar for target trade publications and thought leadership opportunities.
• Authors and oversees thought leadership development and placements.
• Assembles information and distributes scheduled internal communication such as emails and newsletters.
• Works with internal groups to produce video content including script writing, project management and scope/budget control.
• Writes, edits and publishes website and blog content.  
• Publishes internal new hire announcements and submits executive promotions and hires for external publication.
• Maintains publication archives, a library of relevant publications, a database of all JE Dunn press and manages press tracking.
• Exercises discretion and integrity with highly confidential and sensitive information. 

Key Role Responsibilities - Additional Core

SENIOR COMMUNICATIONS SPECIALIST

In addition, this position will be responsible for the following:

• Assists with crisis communications.
• Collaborates with internal groups to develop communications strategies for key initiatives.
• Demonstrates commitment to the highest standards of customer satisfaction by displaying courtesy and sensitivity and responding promptly to customer needs.
• Manages difficult or emotional customer situations promptly and efficiently.
• Meets client commitments; recognizes and acts upon service opportunities.
• Solicits and applies feedback to improve quality and service.
• Creates compelling visual content by scripting and crafting video messaging that engages and influences our target audience.

Knowledge, Skills & Abilities

• Ability to perform work accurately and completely, and in a timely manner
• Communication skills, verbal and written – Intermediate
• Ability to follow-up on inquiries in a timely manner
• Proficiency in MS Office – Intermediate
• Organizational skills – Advanced
• Listening skills – Advanced
• Ability to deliver quality through attention to detail – Advanced
• Ability to be proactive and resourceful
• Ability to quickly and effectively solve complex problems – Advanced
• Ability to adapt to change
• Ability to manage a team
• Ability to provide performance management feedback and complete evaluations
• Ability to learn and use a variety of software, tools and systems necessary to meet business needs – Advanced
• Proficiency in Adobe Creative Suite/Creative Cloud (e.g., InDesign, Photoshop, and Illustrator)
• Ability to build relationships and collaborate within a team, internally and externally

Education

• Bachelor’s degree in journalism, communications, marketing or related field (Preferred)
• In lieu of the above requirements, equivalent relevant experience will be considered.

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