Production Manager-Appeals

Responsibilities:  

• Process analysis to determine areas of improvement.
• Ensure that all corporate and client goals are being met.
• Add, adapt, and implement processes to meet the needs of both the client and the teams.
• Oversee management staff and provide education and guidance as needed.
• Analysis of process flows.
• Monitor the daily activity of all direct reports.
• Examine account work volumes in the various divisions to determine the needed resources.
• Provide direction to management staff on work task priorities.
• Monitor performance standards.
• Other duties as assigned.

Qualifications:  

 

• Four year degree or similar level of experience
• 5 – 10 years of experience working and managing staff in a business environment
• Experience in working with software and systems
• Ability to work effectively in collaboration with diverse groups of people
• Positive experience in attracting, developing, coaching, and retaining high performance team members
• Ability to establish priorities and effectively communicate initiatives and objectives to staff
• Demonstrated strong integrity, positive attitude, and goal oriented initiative
• Proficient in using Microsoft Excel, Word, and other related software
• Ability to maintain confidentiality