Software Configuration Professional II

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Software Configuration Professional II

About your role:

As a Software Configuration Professional II, you will configure, maintain, and improve software solutions that support business and client requirements. You will work with engineering, product, operations, and support teams to implement configuration changes, troubleshoot issues, and promote reliable system performance. Your work helps deliver stable, accurate, and scalable technology solutions.

What you'll do:

• Configure, test, and maintain software applications and system settings to support business requirements and client needs.
• Collaborate with cross-functional teams to gather requirements and translate them into technical specifications and configuration changes.
• Perform testing, validation, and troubleshooting to identify defects, resolve issues, and improve application performance.
• Maintain and enhance existing configurations, code, and supporting documentation to promote system stability and operational accuracy.
• Support deployment activities, continuous integration and continuous delivery processes, and change management practices across environments.
• Review technical solutions and provide guidance on configuration standards, implementation approach, and issue resolution.
• Responsibilities listed are not intended to be all-inclusive and may be modified as necessary.

Experience you'll need to have:

• 4+ years of experience in software configuration, software development, application support, or a related technical discipline.
• 2+ years of experience using Java, C, C#, C++, or a similar object-oriented programming language in a business environment.
• 2+ years of experience working with Structured Query Language (SQL) databases for querying, validation, and issue analysis.
• 2+ years of experience using Amazon Web Services (AWS), Microsoft Azure, Google Cloud Platform (GCP), or similar cloud services.
• 2+ years of experience supporting continuous integration and continuous delivery (CI/CD) pipelines, DevOps practices, and Agile delivery methods.
• Bachelor's degree in computer science, information technology, engineering, or a related field, or an equivalent combination of education, related experience and/or military experience.

Experience that would be great to have:

• Experience supporting software solutions in the financial services industry.
• Experience with release management, environment configuration, or production support processes.
• Experience using source control and build tools in a team-based development environment.

How you'll work:

• This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity.
• This role requires use of a computer and audio equipment.

Sponsorship:

You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.

Benefits at Fiserv:

• Fuel Your Life program to support your physical, financial, social, and emotional well-being.
• Paid holidays and generous time away policies.
• No-cost mental health support through Employee Assistance Programs.
• Living Proof program to recognize your peers’ extra effort with points redeemable for rewards.
• Eight Employee Resource Groups to foster a collaborative culture and expand your network.
• Unparalleled professional growth with training, development, and internal mobility opportunities.
• Medical, dental, vision, life, and disability insurance options available from day one.
• Retirement planning including 401k match and discounted shares with the Employee Stock Purchase Plan.
• Tuition assistance and reimbursement program.
• Paid parental and military leave.

This role is not eligible to be performed i