Server Agent / Chef de Rang – Pastamara (m/f/d)

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. As the premier worldwide provider of luxury experiences, we set the standard for rare and special luxury services and seek for the best hospitality professionals worldwide. We are convinced that the Ladies and Gentlemen of The Ritz-Carlton are the most important resource in our service commitment to our guests. 

 

The Gold Standards serve as the foundation of the Ritz-Carlton brand and motivate us to be better every day. With this approach and the firm belief that our culture is the driving force of success, The Ritz-Carlton has earned an international reputation as a market leader in luxury hospitality. As part of our team, you will get to know our Gold Standards, such as our Employee Promise, our Credo, and our Service Values. We promise you that with us, you will have the opportunity to be proud of your work and your fellow Ladies and Gentlemen.

 

 

"We are Ladies and Gentlemen serving Ladies and Gentlemen"

 

Pastamara - Bar con Cucina: an exciting new angle of Sicily in the heart of Vienna.

Embark on a journey to Sicily, without leaving Vienna.

Ciccio Sultano has gone on a culinary journey, picking up the choicest ingredients along the way, and now he's ready to start a new chapter in his gourmet story: a stylish bar con cucina that reimagines his Sicilian cuisine.

• Top 50 Italy: Nr. 25 Ranking I Migliori Ristoranti Italiani nel Mondo
• Michelin Guide Listing 

The Ritz-Carlton, Vienna is looking for a Lady or Gentlemen for the position of:

Server Agent / Chef de Rang – Pastamara 

At The Ritz-Carlton, we craft extraordinary dining experiences that celebrate authenticity, refinement, and genuine hospitality. As a Server Agent / Chef de Rang in our Sicilian restaurant, you will embody the warmth of Sicilian culture while delivering the impeccable service and elegance that define The Ritz-Carlton brand. You will be responsible for creating memorable dining and beverage experiences through attentive service, deep product knowledge, and intuitive anticipation of guest needs.

 

Your Responsibilities: 

• Provide personalized, anticipatory service in alignment with The Ritz-Carlton Gold Standards
• Welcome and engage guests with genuine warmth, creating a sense of belonging and connection
• Ensure an exceptional dining experience by maintaining attentiveness throughout the guest journey—from seating to farewell
• Present menus and describe dishes and beverage pairings with accuracy and enthusiasm
• Take and deliver food and beverage orders promptly, ensuring all items meet presentation and quality standards.
• Prepare and serve cocktails, wines, and beverages 
• Maintain deep knowledge of the restaurant’s culinary philosophy and regional ingredients
• Collaborate closely with culinary, sommelier, and bar teams to elevate the overall guest experience.
• Participate in pre-shift briefings, ongoing training, and service development programs

 

Your Qualifications:

• Minimum 1–2 years of experience in a fine dining or luxury hospitality environment.
• Prior bar or restaurant service experience preferred; knowledge of Sicilian cuisine is an advantage.
• Strong communication and interpersonal skills with a passion for delivering exceptional service
• Knowledge of wines, cocktails, and mixology; WSET or bar certification a plus
• Ability to work in a fast-paced environment while maintaining grace and attention to detail
• Fluent in English and German; Italian language skills highly desirable.

 

Our Benefits:

• Become part of the Top 1% of Hospitality Professionals: Stand out with your experience in a prestigious environment and among professionals
• Work in a 5-star environment: Enjoy working in a modern and luxurious workplace, equipped with high-quality amenities
• Excellent career opportunitie