Clinical Risk Manager - Quality & Safety

Pay Range

$109,300.00-$174,800.00

Company Overview

The people of Memorial Sloan Kettering Cancer Center (MSK) are united by a singular mission: ending cancer for life. Our specialized care teams provide personalized, compassionate, expert care to patients of all ages. Informed by basic research done at our Sloan Kettering Institute, scientists across MSK collaborate to conduct innovative translational and clinical research that is driving a revolution in our understanding of cancer as a disease and improving the ability to prevent, diagnose, and treat it. MSK is dedicated to training the next generation of scientists and clinicians, who go on to pursue our mission at MSK and around the globe. 

 

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Job Description

Clinical Risk Manager - Quality & Safety

 

Intriguing opportunity available. We are seeking a Clinical Risk Manager to join our Quality & Safety team.

 

Role Overview:

• Under the leadership of Memorial Sloan-Kettering Cancer Center’s (MSK) Division of Quality & Safety, and in close partnership with MSK’s Departmental Quality Assurance (QA) teams and MSK Legal, the Clinical Risk Manager leads the operation of the patient safety risk management program and provides guidance to clinical staff on issues of risk identification and mitigation.
• The Clinical Risk Manager develops and maintains systems within the organization to detect, monitor, prevent, and measure, patient adverse events, malpractice claims, and other indicators of potential patient harm.
• The Clinical Risk Manager is responsible, in coordination with MSK Legal, for reporting to internal and external stakeholders (e.g., MSK leadership, its captive insurance program, and excess insurance carriers) on clinical risk and claims issues and will support and guide patient safety and clinical teams on event disclosure and early resolution efforts. MSK’s key aims in this area are to be on the leading edge of improving health outcomes and service, increasing patient safety, and reducing error in health care processes.  This position will be vital to accomplishing these objectives.

Program Management -

• Manages the development and implementation of the MSK-wide Risk Management Program, including the coordination of risk management activities and patient safety efforts.
• Promotes Risk Management and Patient Safety programs throughout MSK to all staff and physicians in conjunction with the Quality & Safety team and MSK Legal.
• In coordination with Corporate Compliance, proactively evaluates areas of organizational risk based on internal assessments and external benchmarking and implements strategies and policies to promote patient and staff safety.
• In coordination with Quality & Safety Leadership, promotes the organization-wide RISQ (Reporting to Improve Safety and Quality) online safety event reporting process, including trending, reporting of results, identification of problem-prone areas, and the facilitation of prevention initiatives.
• In coordination with MSK Legal, develops and implements preventive risk management programs.  Educates and trains staff in appropriate procedures, documentation, reporting, and follow-up in key areas of risk management interest. Is the organization’s expert resource in risk reduction and keeps abreast of trends in the industry.
• Keep up to date with new and revised state and federal regulations and statutes related to hospitals and patient care. In collaboration with MSK Legal, Regulatory Affairs, and other stakeholders, reviews and evaluates related policies and procedures and recommends revisions as needed.

Patient Safety Event Management -

• Evaluates incidents for severity, frequency, and probability of financial loss, and reports as necessary to appropriate administration, committees, and personnel.  Collaborates with Quality & Safety to direct appropriate incidents to event review process. Uses industry benchmarking to compare appropriate data.
• In coordination with MSK Legal, ensures a thorough and credible investigation of all identified potentially compensable events and claims.  Evaluates the investigation of all claim files on