Customer Service Administrator - Projects / Projektsachbearbeiter (m/w/d)

<p><strong>Mission</strong></p> <p>Für unser Projektteam in Neuwied such wir Sie als Customer Service Administrator - Projects, um unsere Montageprojekte abzuwickeln. In dieser Rolle sind Sie u.a. für die Erstellung von Angeboten in SAP, die Bearbeitung von Kundenbestellungen mit dem Projektleiter, sowie die Versandabwicklung zuständig. </p> <p> </p> <p><strong>Verantwortlichkeiten</strong></p> <ul> <li>Erstellen von Angeboten in SAP</li> <li>Bearbeitung von Kundenbestellungen in Zusammenarbeit mit der Projektleitung (Einholen von Lieferantenerklärungen, Montagebestellung von Subunternehmen, Versandabwicklung etc.) </li> <li>Unterstützung des Controllings beim Monats- und Jahresabschluss</li> <li>Unterstützung der Projektleiter bei der Abwicklung von Montageprojekten (Dokumentation, Zuarbeit in der Qualitätssicherung, Rechnungsstellung, Koordination verschiedener Schnittstellen etc.)</li> </ul> <p> </p> <p><strong>Anforderungen</strong></p> <ul> <li>Abgeschlossene kaufmännische Ausbildung</li> <li>min. 3 Jahre Erfahrung in der administrativen Abwicklung von Projekten</li> <li>Erfahrung mit Google Workspace, MS Office 365, SAP (R3)</li> <li>Gute Deutsch- und Englischkenntnisse notwendig</li> <li>Gute Kommunikationsfähigkeiten  </li> </ul> Creating offers in SAP 2. Process customer orders in collaboration with the project manager 2.1. Create project in SAP 2.2. Material ordering via SAP 2.2.1.1. Obtaining supplier declarations and factory test certificates 2.3. Assembly order from subcontractors 2.3.1.1. Obtaining offers 2.3.1.2. Creation of work contracts 2.3.1.3. Order entry in SAP 2.3.1.4. Control of performance records and subcontractor invoices 2.3.1.5. Payment release 2.4. Shipping processing 2.4.1.1. Create delivery notes 2.4.1.2. Hire freight forwarders 2.5. Control and recording of the assembly hours of our skilled workers 2.6. Applying for bank guarantees 3. Supporting controlling with the monthly and annual financial statements 3.1. Creation of project-related accruals and provisions 4. Supporting the project managers in handling assembly projects 41. Internal and external communication with project participants 4.2 Creating project-relevant documentation 4.3 Assisting with quality assurance in projects 4.4 Invoicing in projects 4.5 Coordination of various interfaces (e.g. assembly, logistics) 4.6 Assisting with additional demands (e.g. cost breakdown, drawing up notices of defects At least 3 years of professional experience in the administrative management of projects, ● Commercial education <p></p> <p>Calderys Group</p><p><br/></p><p>Calderys is a leading global solution provider for industries operating in high temperature conditions. The Group specializes in thermal protection for industrial equipment with a wide range of refractory products, and advanced solutions to enhance steel casting, metallurgical fluxes and molding processes.</p><p>As an international business with a presence in more than 30 countries and a strong footprint in the Americas through the brand HWI, a member of Calderys, we offer our employees a world of opportunity.</p> <p>With a legacy of over 150 years, and an unwavering commitment to excellence, we continue to shape our future through teamwork, customer-centricity and a proactive mindset. We are the vital partner of all high temperature industries and our purpose places sustainability and innovation at the heart of our business. It reflects our reason for existing: to support our customers building a better world through sustainable solutions.</p> <p>Our values are a driving force in this purpose: We are tenacious, accountable, multicultural and authentic..</p> <p>In our company, performance is recognized and learning is promoted. Our services and solutions depend upon the expertise and commitment of our employees. So we ensure that they have the scope and opportunities to develop their potential within a diverse, inclusive and collaborative setting. It is an environment for people to grow, where every day is a new day and more exciting than the last. </p> <p>Calderys - Forged in legacy. Fueled by excellence. </p> <p>For more information, please visit Calderys.com</p>