Field Operations Specialist

Department:

104400 Commercial Insights & Operations

Location:

San Diego

Be a part of a global team that is inspired to make a difference in the lives of people living with rare disease.

At Travere Therapeutics, we recognize that our exceptional employees are vital to our success. We are a dedicated team focused on meeting the unique needs of rare patients. Our work is rewarding – both professionally and personally – because we are making a difference. We are passionate about what we do.

We are seeking talented individuals who will thrive in our collaborative, diverse, fast-paced environment and share in our mission – to identify, develop and deliver life-changing therapies to people living with rare disease. We stick by our values centered on patients, courage, community, and collaboration to pursue our vision of becoming a leading biopharmaceutical company dedicated to the delivery of innovation and hope to patients in the global rare disease community.

At Travere Therapeutics, we are in rare for life. We continue to courageously forge new paths as we move toward a common goal of elevating science and service for rare patients.

Position Summary:

We are seeking a detail-oriented Field Operations Specialist to join our Commercial Operations team. This role is responsible for maintaining field data accuracy, data stewardship, facilitating clear communication between headquarters and field teams, and coordinating field operations projects. This role requires strong attention to detail, effective communication skills, and project management experience.

Key Responsibilities:

 

Field Data Integrity & Stewardship

• Review and ensure accurate and consistent field data across systems

• Steward data change management, processes, and validations

• Enforce data governance standards and ensure compliance

• Perform data audits and implement corrective measures

• Collaborate with cross functionally to optimize data processes

Project Coordination

• Collaboratively coordinate field-related projects

• Define project scope, timelines, deliverables, and documentation

• Coordinate cross-functional teams to meet objectives

• Track progress, mitigate risks, and report updates to leadership

• Manage the CIO Operational Calendar providing teams updates, & proactively communicating to all stakeholders

Field Communication

• Serve as the liaison between Field Operations and field teams

• Develop and distribute proactive communication materials

• Facilitate feedback from field teams to leadership

• Support communication for change management initiatives

• Manage operational training, instructions and reminders

Education/Experience Requirements:

• Bachelor’s degree in Business Administration, Data Management, Communications, or related field. Equivalent combination of education and applicable job experience may be considered.

• Minimum 2+ years of experience in field/sales operations, data stewardship, commercial communications and/or project management.

Additional Skills/Experience/Requirements: 

• Strong understanding of pharmaceutical data sources (e.g., IQVIA, CRM data, field activity, HCP targeting).

• Experience with CRM, Tableau, or similar reporting platforms.

• Proficient in analytics tools such as Excel, Tableau, and Alteryx/SQL; Veeva CRM or Salesforce experience strongly preferred.

• Experience communicating with sales force teams and leaders.

• Excellent written and verbal communication skills, with the ability to synthesize complex information for diverse audiences.

• Ability to manage multiple priorities in a fast-paced environment.

• Well organized with the ability to multitask, prioritize, and manage shifting responsibilities in a dynamic, cross-functional teamwork environment.

• Excellent collaboration skills with strong attention to detail and the ability to multi-task and manage complexity.

• Strong interpersonal and organizational skills and excellent verbal and written communication skills.

• Strong project management and organizational skills, PMP certification preferred.

• Experience using Alteryx a preferred.

• Ability to travel 15-20 % domestic and internationally. 

• All positions have an essential job