Ambulatory Specialty Care Director

Hennepin Healthcare is an integrated system of care that includes HCMC, a nationally recognized Level I Adult Trauma Center and Level I Pediatric Trauma Center and acute care hospital, as well as a clinic system with primary care clinics located in Minneapolis and across Hennepin County. The comprehensive healthcare system includes a 473-bed academic medical center, a large outpatient Clinic & Specialty Center, and a network of clinics in the North Loop, Whittier, and East Lake Street neighborhoods of Minneapolis, and in the suburban communities of Brooklyn Park, Golden Valley, Richfield, and St. Anthony Village. Hennepin Healthcare has a large psychiatric program, home care, and operates a research institute, philanthropic foundation, and Hennepin EMS. The system is operated by Hennepin Healthcare System, Inc., a subsidiary corporation of Hennepin County.  

Equal Employment Opportunities: We believe equity is essential for optimal health outcomes and are committed to achieve optimal health for all by actively eliminating barriers due to racism, poverty, gender identity, and other determinants of health. We are committed to equitable care and working in an environment that celebrates, promotes, and protects diversity, equity, inclusion, and belonging. We are committed to bringing in individuals with new cultural perspectives to assist in creating a more equitable healthcare organization.

JOB DETAILS
Department: Admin-Ambulatory
FTE: 1.0
Shift(s): Days
Location: In-Person

Purpose of this position: The Ambulatory Specialty Care Director is the administrative leader responsible for achieving a cost competitive, value driven system of care for the areas assigned to the clinical departments/units/ or service areas (areas of responsibility). Primary functional responsibilities include:

• Provide administrative and operational leadership for the areas of accountability

• Develop and execute the long range, strategic growth plan for areas of accountability considering population health and value-based care

• Develop and implement care models/systems that coordinate care for seamless transitions across the continuum

• Collaboratively establish standards of care that drive programs, clinical, functional, and financial outcomes and patient and staff satisfaction.

RESPONSIBILITIES

The Ambulatory Specialty Care Director is Accountable for:

• Preparing annual reports for their assigned areas of responsibility in collaboration with the Medical Director dyad partner
• Developing community relationships that align to the goals and objectives of their clinical area
• Designing and implementing new care delivery models that adhere to organizational standards
• Assuring non-physician staff care skills are appropriately aligned to job responsibilities
• Developing and implementing evidence-based practice standards for the clinical care areas within the scope of their responsibility
• Coaching medical and non-medical team members on quality at the departmental and unit-based levels
• Defining, setting the standards, and monitoring safety, patient satisfaction, quality, and financial metrics in collaboration with Medical Director dyad partner
• Developing, maintaining and implementing clinical and non-clinical protocols, policies and procedures, in collaboration with the Medical Director dyad partner to support the delivery of highquality care and service
• Developing patient flow models through the care rings and service lines