Social Media & Communications Coordinator

Company Description

A best-in-class city that attracts best-in-class talent, Philadelphia is an incredible place to build a career. From our thriving arts scene and rich history to our culture of passion and grit, there are countless reasons to love living and working here. With a workforce of over 30,000 people, and more than 1,000 different job categories, the City of Philadelphia offers boundless opportunities to make an impact.

As an employer, the City of Philadelphia values inclusion, integrity, innovation, empowerment, and hard work above all else. We offer a vibrant work environment, comprehensive health care and benefits, and the experience you need to grow and excel. If you’re interested in working with a passionate team of people who care about the future of Philadelphia, start here.

What we offer

• Impact - The work you do here matters to millions. 
• Growth - Philadelphia is growing, why not grow with it? 
• Diversity & Inclusion - Find a career in a place where everyone belongs.
• Benefits - We care about your well-being.

Agency Description

The Office of Special Events and Office of City Representative has combined to become a centralized hub for event permitting, licensing, planning, production, and promotion of over 1,700 events in a calendar year, including street festivals, parades, athletic events, concerts, demonstrations and more.  Office responsibilities have increased significantly, and additional staffing is required to ensure delivery of services. 

Aside from managing the intake and processing of applications, OCRSE:

- Plans and attends event site visits

- Manages all requested event-related city-services

- Oversees interdepartmental event task force meetings and provides guidance to event producers/organizers

- Submits Requests for Proposals for large-scale events

- Handles day-of event management for select, major special events

- Invoices event producers/organizers for City services and equipment rendered in connection with special events

- Manages community/business outreach for special events, including maintenance of website, social media channels, issuance of press releases, etc.

- Represents the Mayor when requested, with speaking remarks, public appearances, and community events.

- Provides proclamations, citations, and public documents in a quick and timely fashion, often completing them with 24 hours notice. 

Job Description

Position Summary

The Social Media and Communications Coordinator plays a key role in shaping and elevating the Office of City Representative and Special Events' digital presence. This role is responsible for producing video and digital content, visual assets, and multimedia storytelling to support special event operations, community engagement, and community outreach. The position aides in managing OSE and OCR's social media platforms, develops and edits content, supports high-priority projects and events, and ensures consistent, compelling brand representation across all channels. This role collaborates closely with internal partners and assists in press and event coordination. 

Job Description

• Film, edit, and produce high-quality video content for social media, web, presentations, and digital campaigns.
• Create visual assets including graphics, motion graphics, reels, short-form videos, and promotional materials.
• Ensure all content aligns with OCRSE brand guidelines and the City’s communication standards.
• Co-manage OCRSE’s flagship social media accounts (e.g., Instagram, LinkedIn) including content planning, scheduling, posting, and timely community engagement.
• Monitor digital performance metrics to assess reach, engagement, and impact; propose data-informed improvements.
• Work closely with pertinent program areas and other City departments to develop content that supports events, initiatives and campaigns.
• Partner with external collaborators when necessary (vendors, contractors, influencers, etc.).
• Capture and produce content during events, on-site activities, trainings, and employee engagement initiatives.
• Provide real-time event coverage on social platforms and deliver post-event recaps and highlight reels.
• Assist in developing content calendars, campaign briefs, and project timelines.
• Offer creative direction and feedback to contributors producing supplementary digital content.
• Stay informed about evolving digital media trends, emerging technologies, and best practices in video production and social media engagement.
• Identify opportunities to enhance OCRSE’s digital presence through new content fo