National Strategic Accounts Manager

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries.

     

JOB DESCRIPTION:

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You’ll also have access to:

• Career development with an international company where you can grow the career you dream of.

• Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.

• An excellent retirement savings plan with a high employer contribution

• Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.

• A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune.

• A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity

As a National Strategic Account Manager for Abbott’s Core Diagnostics Division (Core Dx), you will be responsible for managing the entire relationship and product portfolio across some of the largest national and multi-region Integrated Delivery Networks (IDNs). This high-impact role serves as the guardian of master contract terms and conditions, driving strategic customer relationships from senior executives to local management. You will lead national strategy development, foster cross-functional collaboration, and deliver innovative, value-based solutions that align with evolving healthcare needs. With a strong focus on market insight, financial performance, and quality systems, you will develop and execute long-term account strategies that ensure customer satisfaction, retention, and growth. Your leadership will be instrumental in expanding value, securing renewals, and positioning assigned accounts as strong references for Abbott. Experience working with Health Trust is strongly preferred. Desired location is Central US, Eastern US.

What You’ll Work On

• Develop and execute national strategies for key accounts, aligning with client goals and market dynamics to drive long-term growth.

• Build and maintain senior-level (C-Suite) relationships to influence strategic decisions, secure favorable contract terms, and position Abbott as a trusted partner.

• Lead cross-functional teams to implement strategic account plans, clearly defining roles, responsibilities, and timelines to ensure successful execution.

• Collaborate with regional sales and service leaders to promote customer-centric initiatives and ensure compliance with internal standards.

• Coordinate internal stakeholders across Abbott’s business units to deliver a unified value proposition and maximize account impact.

• Identify and implement innovative solutions, including emerging technologies like AlinIQ, to address evolving client needs and differentiate Abbott’s offerings.

• Partner with legal and contract management teams to ensure agreements meet internal policies and legal requirements.

• Monitor healthcare industry trends, regulatory changes, and competitive dynamics to inform strategic planning and client engagement.

• Guide clients through complex industry shifts such as healthcare reform and distribution channel consolidation, offering strategic insight and support.

• Translate business insights into multi-year strategic account plans with actionable short-term tactics that drive measurable results.

• Cultivate strong relationships with key decision-makers and influencers to protect base business and uncover new growth opportunities.

• Advocate for customer needs within Abbott, aligning internal resources and strategies to deliver maximum value.

• Analyze financial performance indicators to support strategic decisions and negotiate long-term contracts that drive mutual success.

• Ensure adherence to quality syst