Custom Packaging Project Manager

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ABOUT US (AND OUR EXCITING FUTURE)

Menasha Corporation is all about possibilities. Our two businesses, Menasha Packaging and ORBIS Corporation, are leaders in their industries, providing corrugated and plastic packaging products and related services to major global companies.

Our employees make the difference, proving that great ideas, collaboration and quality turn possibilities into success. Working at Menasha Corporation means that your insights provide cutting-edge solutions for our customers. If you like to make things happen and are passionate about what you do, you’re going to want to be here.

Join us and become part of the power behind possible.

About The Opportunity

Coordinate and manage all aspects of a custom project relating to a current or impending sales order for your assigned sales team. Responsibilities begin when Sales indicates a new purchase order and ends when the customer receives the correct, working, product. Coordinate activities across the customer and multiple internal functional groups to develop, monitor, and manage project milestones. Direct actions and engage key stakeholders to keep milestones on track to the requirements with regard timeline, specifications, and costs/price committed to the customers.

We are looking for someone to be located in or near Greenville, SC or Mentor, OH. Will need to go into the plant at least 3 days a week.

Key Duties and Responsibilities:

1.       Coordinate sales order delivery date and develop milestones and tasks to meet customer expectations.

2.       Coordinate and manage projects from customer purchase order receipt through delivery to maintain customer satisfaction and responsiveness goals

3.       Develop relationships with internal and external stakeholders to understand process and achieve customer milestones

4.       Develop a firm understanding of ORBIS manufacturing protocol and processes to anticipate gaps

5.       Attend daily plant update meetings and provide project updates on projects in production

6.       Work with customer, sales, customer support, design, and manufacturing teams to ensure that critical requirements have been captured and communicated

7.       Coordinate prototype orders including ensuring designs have captured changes, customer has approved concept, customer supplied parts & information (request, receipt & fitment testing), coordinating with prototype team to ensure customer milestones are met, coordinating changes as needed

8.       Support forecast demand plan by ensuring design updates, tooling, purchased parts (including internally produced subcomponents), & approvals are completed in a timely manner to support capacity reservation & build plans.

9.       Identify and resolve issues that may impede project completion, including root cause determination, identifying, presenting, and executing solutions

10.   Coordinate quality complaint resolution/rework, as needed, to maintain customer satisfaction/responsiveness

11.   Ensure engineering targets (BOM, cost, quality, delivery timing, tooling, etc.) for all assigned projects are met. Monitor project costs to meet target profit; always working towards cost reduction initiatives.

12.   Read and understand design prints in order to ensure BOM is correct, instructions are clear and requirements are captured

13.   Identify and execute continuous improvement projects to address systemic defects/gaps identified in project execution.

14.   Other duties as assigned.

Performance Measures and Outcomes

• On time shipment of customer projects

• Customer complaints at or below company targets

• Accurate and timely management of project milestones

 

Education/Certification

Level Required

Bachelor’s Degree in Business Management or Supply Chain

Work Experience

Required

Minimum 2 years of Customer Support or Project Management experience

Additional Knowledge, Skills, and Abilities

• Strong knowledge of computer software, including Microsoft Office, SAP, and Salesforce

• Firm understanding of manufacturing processes and procedures

• Familiarization with Lean concepts and continuous improvement

• Ability to read or learn reading and understanding design blueprints

• Ability to prioritize between multiple time sensitive activities simultaneously