Manager, Applications Engineering

Job Summary

The Manager of Applications Engineering is a strategic and collaborative leader with a passion for technology, adept at developing and influencing people, effortlessly managing priorities, and embracing challenges. Success in this role is driven by collaboration, relationship-building, and partnerships across the organization. The Manager is skilled in IT engineering principles, enforcing standards, best practices, and methodologies to ensure consistency and reliability across all enterprise systems and applications. 

Under the general direction of the Director of Enterprise Engineering Services, this position leads and manages the Applications Engineering group. The group provides Tier 3 engineering support for a diverse and expanding portfolio of applications and technology services hosted in AWS and on-premises. Key services include ERP systems (PeopleSoft Human Resources and Student Administration), campus portal, data warehouse and business intelligence services, a portfolio of locally developed applications, and data integrations with various SaaS and cloud providers. The Manager is responsible for developing staff and creating an environment that fosters collaboration, communication, and continual improvement.

This position is eligible for remote work pursuant to Cal Poly’s Telecommuting and Remote Work Guidelines and the CSU policy requiring that all work be performed within the State of California.

Department Summary

Information Technology Services (ITS) is a fast-moving team that is responsible for helping Cal Poly achieve academic excellence through developing and implementing learning, teaching, and administrative solutions which leverage technology that align with strategic goals and objectives. With a focus on continuous improvement, ITS fosters innovation, supports continuous learning, and develops people to their full potential. Our team of more than 170 professionals works in a DevOps environment to shape the technology landscape at Cal Poly.

Key Qualifications

• Demonstrated experience working with cloud-based technologies and integration of those technologies with on-premises services. 

• Demonstrated expertise in managing enterprise-scale technologies such as CRM, ERP, custom enterprise applications, data warehouse, DevOps and CI/CD pipelines, and data integration platforms.  

• Demonstrated skills in being a thoughtful problem solver, acting with urgency, being flexible, exercising sound judgement, and listening. 

• Excellent communication skills and ability to effectively communicate information in a clear and understandable manner, both verbally and in writing. 

• Demonstrated ability to review and act upon complex individual and organizational problems and make recommendations to influence change in technology policies.

Education and Experience

• Bachelor’s degree and five (5) years of progressively responsible management and supervisory experience in the area of enterprise IT service management, application development, information management, or related field.
• Additional qualifying experience may be substituted for up to 4 years of the required education on a year-for-year basis.

Salary and Benefits

The anticipated hiring range for this role is $130,000 - $159,566 Per Year. Note that the offer is calculated based on the background and relevant years of experience of the individual selected.

Cal Poly offers a best-in-class benefits program, including health, dental and vision insurance, retirement participation in the Public Employees' Retirement System, and educational benefits for eligible employees. See our benefits website for additional information. 

Cal Poly

Cal Poly is a nationally-ranked public university located in San Luis Obispo, California, and known for its Learn by Doing philosophy. Each year more than 20,000 top-tier students come to San Luis Obispo to put knowledge into action, taking their learning outside the classroom as they prepare for careers in engineering, agriculture, science, business, humanities and the built environment. Cal Poly’s hands-on philosophy, small class sizes and close student-faculty mentorships result in graduates ready from day one to impact their communities,