Associate Chief Dental Director

Asian Health Services, founded in 1974, provides health, social, and advocacy services for all regardless of income, insurance status, immigration status, language, or culture. Our approach to wellbeing focuses on “whole patient health,” which is why we provide more than primary care services, including mental health, case management, nutrition, and dental care to more than 50,000 patients in English and 15 languages: Korean, Lao, Burmese, Mandarin, Cantonese, Spanish, Portuguese, French, Mien, Karen, Mongolian, Karenni, Tagalog, Khmer, and Vietnamese. We offer medical, dental, and mental health services for all ages.
LOCATION: DENTAL-MAIN 
JOB SUMMARY:                               Oversee dental providers, assure quality of dental services, and provide oversight over specific agencycomponents as directed by the Chief Dental Officer (CDO).  Partner with the CDO to support strategic initiatives, including but not limited to dental expansion and residency/ training programs. As a member of the Executive Leadership team, participate in decision-making, operational policy development and problem-solving that impacts the entire organization. 

Program Planning, Evaluation and Development of Provider Staff:

• Collaborates with the Chief Dental Officer (CDO) in all aspects of supervision and development of licensed provider staff.
• Participates in the annual evaluation process of all licensed staff, and ensure the continuing development and improvement of evaluation policies and tools.  
• Assists the CDO to establish, review, and maintain dental standards with the aim of assuring quality dental care.
• Plans and facilitates regular clinical trainings and educational opportunities for licensed staff. Assists the CDO in planning other professional training topics.
• Supports the CDO in the administrative management of contracted subspecialist providers and their practices at Asian Health Services.
• Collaborates with CDO in the development of and investment in retention strategies and efforts.
• Collaborates with CDO in the recruitment and hiring of new licensed staff.
• Collaborates with Executive Leadership and Dental Management on new provider’s orientation, evaluation and other HR processes  
• Assists CDO in the planning, implementation and ongoing oversight of the dental residency program.

Clinical Supervision and Duties

• Oversees the management and operations of AHS dental sites.  
• Provides administrative and clinical oversight of dental students, interns, residents and volunteers.
• Provide patient care at 20-40% FTE and assume coverage when needed.  

Quality Assurance and Improvement and Risk Management

• Assist CDO in the development and review or dental polices and protocols.  Apply clinical and cost-effective quality measures in the evaluation of all policies and procedures.
• Collaborates with the CDO in providing oversight the ongoing provider peer review process.
• Collaborates with the Senior Dental Operations Manager in developing peer review audits relevant to important questions in quality of dental care.
• Participates with the CDO and Senior Dental Operations Manager in all process-improvement initiatives and transformations.
• Assists the CDO in making sure that the Dental Department is in full compliance with all applicable federal, state, local and FQHC rules, regulations, protocols and procedures governing the practices of dentistry and clinical provision of dental care as well as those relating to, but not limited to, personnel issues, work place safety, public health and confidentiality.
• Assists CDO in compliance of clinical protocols and quality assurance such as treatment authorization process and chart note standards. 
• Supports CDO in dental department budget development and management. 
• Assists, supports and helps develop staff training programs 

General Administration

• Assumes Chief Dental Officer’s functions during the absence of the Chief Dental Officer, or when representing the agency in external settings.
• Acts as dental provider champion and assists in special projects and grants, at the direction of the CDO.
• Coordinates trouble-shooting and problem-solving of dental services and patient services, personnel and staffing, programs and special projects, procedures and protocols.
• Supports Executive Leadership on public and community relations, advocacy, and fundraising efforts. 
• If needed, assists in the monitoring and evaluation of consultants.
• Collaborates with other departments such as HR in onboarding and providing orientation of new providers, students, residents and volunteers, and Medical and Specialty Mental Health in integrated care projects
• Works with QI Department on CQI initiatives
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