Associate, Community Gifts

About Search for Common Ground  In a world often divided, Search for Common Ground stands for the power of bringing diverse people together to find solutions. By meeting this moment with Search, you join a powerful global peace movement that believes in the profound impact of courageous multipartiality - that all voices should be heard and respected in shaping a better, more connected world and collaborative vision is essential for lasting peace. 
Search for Common Ground takes a dynamic approach by building solutions that are based on the needs of communities. We engage with leaders and elected officials to advance dialogue and collaboration. We are community leaders. We are youth activists. We are women. We are Peacebuilders. We have been doing this work for over 40 years, we have developed our understanding of what peace looks like, being able to quantify our impact and design more effective programming. Peace moves at the speed of trust, so we invest for the long haul. When we’re no longer needed, we leave, leaving behind people and institutions with the ability to manage future conflicts. 
Department Summary  The Development and Marketing teams are a community of driven and passionate fundraising and donor care professionals who create synergies between donors, prospects, and the mission of Search for Common Ground. We bring our individual experiences and expertise to walk alongside our current and future peacemaking community by cultivating, maximizing, and stewarding their financial resources with the needs and development of the communities we serve.
Position Summary  The Community Gifts Associate is key in supporting the Market-level donors (<$5k giving annually) and their needs. They will be the key communicator to our Market-level donors. They will work closely with the marketing team to create engaging and compelling communications and execute the strategy for this group of donors. They will also work closely with the Mid-Level and Major Gifts teams to ensure consistent messaging at each level. Lastly, this position will work with the DevOps team to identify donors who need to be upgraded to the Mid or Major level.
This position requires strong interpersonal and communication skills, a desire to learn about fundraising, and an exceptional ability to stay organized and prioritize competing tasks. The ideal candidate is self-motivated, detail-oriented, highly organized, and capable of handling multiple responsibilities in a fast-paced environment. A passion for working with donors, learning about the mechanisms within fundraising, and elevating the organization's mission is essential.

Key Responsibilities

• Serves as the primary point of contact for donor inquiries, such as questions about giving options, tax information, and managing monthly contributions.
• Show appreciation by thanking donors for their contributions (monthly and one-time), acknowledging their birthdays and giving anniversaries, and welcoming them into the Search community via email, phone calls, and handwritten cards.
• Oversees and manages volunteers dedicated to writing thank-you cards for donors.
• Proactively checks in with donors impacted by disasters or emergencies in their area.
• Personally engage with top donors by scheduling 1:1 meetings annually.
• Collaborate with the DevOps team to ensure correct data is being put into our database and donors are being properly funneled up into the right management groups.
• Supports the Mid-Level and Major Gifts teams in planning and executing virtual and in-person events.
• Makes annual calls to each donor to express gratitude and maintain engagement.

Competency Behavior Indicators (Knowledge, Skills, and Abilities)

• Engages and communicates effectively across functions and across teams.
• Participates in external meetings.
• Builds relationships and engages effectively with collaborators.
• Uses resiliency and exhibits flexibility and adaptability to changing tasks and team priorities.
• Works across functions from a multicultural perspective that reflects consideration of other cultures, other viewpoints, and other ways of doing things.
• Sensitively recognizes ethical situations.
• Focuses on the key objectives of a task or project.
• Creates accurate, organized, and timely work.
• Is resourceful with time management and technology to prioritize tasks with limited supervision.
• Remain alert and responsive to any safeguarding risks, acquire relevant knowledge and skills that will enable you to promote strong safeguarding practices, understand the safeguarding policy and procedures, and conduct yourself in a manner consistent with the Safeguarding Policy.

Type and Nature of ContactsInteracts with others and handles problem situations with tact. Periodic external engagement as requeste