Administrative Assistant III

Job Summary:

Join the Dining & Culinary Services team in University Housing as an Administrative Assistant! We are looking for an experienced, customer-focused individual to support our Dining & Culinary Services administrative operations.

The person hired into this role will use their strong organizational, time-management, and communication skills to provide administrative support across Dining & Culinary Services. They will often act as the first point of contact for students, staff, and parents with questions about dining operations and initiatives, will assist with recruitment and onboarding for new dining staff, and will directly support the Director of Dining & Culinary Services. Apply today!

Responsibilities:

Provides general administrative support, while exercising discretion, to the administrator of a department or division of the institution or to the administrator of multiple institution programs, services, and activities.

• 15% Schedules logistics and secures resources for meetings, conferences, travel, and work unit operations
• 15% Serves as a primary point of contact for individuals and groups, provides organizational information via phone, in person, and through other communication mediums
• 10% Prepares and audits complex records, edits documents, and reviews work done by others
• 15% Develops, sends, receives, copies, and distributes communications to the appropriate entities according to established policies and procedures
• 25% Develops, implements, and maintains methods and organizational systems directed at the maintenance of electronic/physical records related to work operations according to established policies and procedures
• 10% Assists in maintaining the menu management and point of sale systems
• 10% Operates campus Wiscard outlet

Tasks:

• Supervises and guides student workers
• Coordinates and supports various Dining program initiatives
• Demonstrates and role models exceptional customer service
• Develops and maintains administrative program support to the Dining department
• Maintains supplies and equipment for administrative offices
• Performs duties in a high-volume, dynamic, student residential dining environment
• Provides support and assists as needed in the implementation of plans and procedures in the event of an emergency
• Acts as administrative support for the Director of Dining
• Assists in recruitment activities for the department, such as setting up interviews and completing reference checks

Institutional Statement on Diversity:

Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.

The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background - people who as students, faculty, and staff serve Wisconsin and the world.

For more information on diversity and inclusion on campus, please visit: Diversity and Inclusion

Education:

Preferred
H.S. Diploma

Qualifications:

Required:
- Two (2) years of office experience providing customer service
- Experience and proficiency with common office productivity and communication resources (such as Outlook, Word, Excel, PowerPoint, etc.)

Preferred:
- Experience working in a dining, customer service, or other hospitality setting
- Experience providing office support in a school or university setting
- Experience with collaborative online platforms (Google Workspace, Box, Teams, etc.)
- Experience using point of sale (POS) systems
- Experience auditing complex records, editing documents, and reviewing work done by others

Work Schedule:

Primary schedule for this position is daytime business hours, 7:45am-4:15pm with some evenings and weekends as needed. Schedule alterations as operation and position expectations demand.

Work Type:

Full Time: 100%

It is anticipated this position requires work be performed in-person, onsite, at a designated campus work location.

Appointment Type, Duration:

Ongoing/Renewable

Salary:

Minimum $25.37 HOURLY
Depending on Qualifications
This is a full-time appointment. The starting hourly wage is $25.37 or higher based on qualifications and includes a competitive retirement and benefits package.

This position offers a comprehensive benefits package, including ge