Medical Director, Psychiatry & Behavioral Health

Job Description:

About the Role

The Medical Director, Psychiatry (MDP)  is responsible for providing oversight to behavioral health programming in the market. In partnership with the Market Medical Director and the Manager of Behavioral Health, the Medical Director of Psychiatry collaborates with our health plan partners, builds relationships with external providers and leads the development and refinement of clinical practices, policies and programming related to behavioral health. The role works collaboratively with an interdisciplinary team of clinical and non-clinical leadership to support the market. 

The MDP also provides comprehensive behavioral health care, including assessments, diagnosis, treatment recommendations, treatment planning, clinical treatment, medication management, and follow up planning. The MDP provides members with a necessary bridge to ongoing behavioral health services in the community and manages the most behaviorally complex patients in their market.

This role is Remote in the State of North Carolina

Responsibilities

Strategy

• Develop and implement cost of care initiatives based on segmentation and other population health drivers and partner with your local care teams to further evaluate and iterate initiatives to support high quality member care

• Partner with Cityblock’s Data and Analytics and Population Health teams to understand and map solutions to address drivers of utilization and translate this information to local care teams for iteration of potential data-driven solutions

• Lead clinical quality improvement initiatives that may span multiple locations and that focus on HEDIS, contracted or other determined behavioral health clinical quality metrics, in partnership with Cityblock’s Quality Improvement team

• Decrease unnecessary hospitalizations, emergency room visits, and unnecessary speciality referrals for behavioral health

Case Review and Education

• Participate in case conferences to bring a psychiatric lens to member care

• Support care team in developing members’ care plans when behavioral health interventions apply

• Guide clinical team on complex clinical cases. Be available for escalation questions at the point of care.

• Participate in the delivery of educational content around behavioral health, and integration of primary and behavioral health needs, across the entire care team including non-clinical staff

Clinical Care

• Conduct psychiatric evaluations for members referred to BH or identified through segmentation and develop comprehensive biopsychosocial formulations and treatment plans

• Conduct visits for medication bridging for any member, and provide medication management for high--risk members

  • Prescribe, as clinically indicated, psychiatric medications, including Medication Assisted Treatment, Long-Acting Injectable medications, Clozapine and certain controlled substances

• Complete comprehensive, compliant diagnosis capture

• Address contracted and company prioritized quality gaps and ensure proper chart documentation and codes (ICD or CPT) are included in the encounter as supporting evidence of gap closure

Follow-Up

• Work with members until they are stabilized in the community

• Support care team providers prescribing psychiatric medications and/or Medication Assisted Treatment

• Collaborate with the care team to determine need for member placement in a different program (e.g., lower or higher intensity programs)

• Facilitate behavioral health and SUD referrals with internal and external providers and develop strong relationships with community and external providers

• Support members in achieving their behavioral health care plan goals

Partner and Network Management

• Attend external meetings and activities to further the business goals of the organization

Operations

• Work a full-time week and be prepared to join the Cityblock on-call schedule as needed. You may occasionally need to work outside of regular business hours to execute on the market’s clinical or business needs.

• Utilize our care facilitation, electronic health record and scheduling platforms as needed to collect data, document