Employee Relations Generalist

Req ID: 440546 

 

BASIC PURPOSE: The primary purpose of this position is to be a strategic HR partner with the management teams and assist with a variety of HR functions. The HR Generalist will be aligned with a client group along with having responsibility for special projects.

 

MAJOR RESPONSIBILITIES:

• Serve as a liaison between management and employees by handling questions, interpreting, and helping resolve work-related concerns
• Handle complex employee relations matters to include employee complaints or concerns, terminations, counseling, coaching, and documentation
• Handle employment claims such as unemployment and assist with escalated investigations
• Interpret and explain human resources policies, procedures, laws, standards, or regulations
• Advise managers on organizational policy matters such as; equal employment opportunity, work complaints, harassment allegations and other employee concerns
• Provide managers with guidance and training in employee relations matters
• Oversee and administer the ADA accommodations process with employees and managers
• Oversee multiple aspects of performance management process within the HRIS system
• Recommend changes and monitor compliance laws for related practices and employee handbooks
• Analyze and provide recommendations for employee complaint trends
• Monitor and evaluate headcount, turnover and other relevant HR metrics
• Serve as back up for Supervisor of HR on a variety of HR or HRIS projects
• Work with Learning & Development team to review content and assist as necessary
• Oversee the department KPI reporting
• Oversee updates and maintenance on the company Intranet pages
• Other duties assigned as needed

 

EDUCATION AND EXPERIENCE:

• Education:
  • HS Diploma or equivalent required
  • Professional certification desired
  • Bachelor’s Degree in HR or HR related field strongly preferred
• Experience:
  • 5+ years of progressive HR experience required

 

SKILLS AND PHYSICAL DEMANDS:

• Skills:
  • Hard Skills: knowledge of Microsoft Office, including word processing, spreadsheet and database applications, HR specific software
  • Soft Skills: strong presentation skills, willingness, and ability to learn from other departments, innovator, good verbal and written communication skills, strong time management skills, strong organization skills, can-do attitude, sense of urgency, ability to take constructive criticism and strong work ethic
• Typical Physical Demands:
  • Requires normal range of hearing and vision.