Senior Project Manager

JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Refrigeration Merchandising Manager

This role manages complex, non-standard refrigeration and store fixture accessory orders across a large retail footprint. The position acts as the central coordinator between stores, engineering, vendors, and internal procurement to ensure accurate ordering, tracking, and fulfillment.

 

1. Complex Order Management

• Process and manage non-catalog / exception-based orders (e.g., beverage glides, trays, mylar holders)
• Interpret incomplete or ambiguous store requests and translate into correct SKUs and quantities
• Validate compatibility with specific equipment (e.g., Hussmann models, cooler configurations)
• Store visits as necessary

 

2. Vendor Coordination

• Work directly with multiple vendors to: Request quotes, Expedite urgent shipments, Confirm availability and specifications
• Track shipments (freight, LTL, etc.) and communicate ETAs to stakeholders

 

3. Cross-Functional Communication

• Serve as liaison between:

• • Store managers
  • Engineering (refrigeration)
  • Procurement / finance (PO processing)

 

4. Problem Solving & Exception Handling

• Navigate situations where:

• • Items are not in approved request forms
  • Specs vary by store or equipment
  • Orders are urgent and time-sensitive

• Proactively resolve gaps (e.g., create visual catalogs, team member and store manager training)

 

Must-Have Skills

• Strong critical thinking and ability to interpret unclear requests
• Experience in refrigerated retail, store merchandising, GNFR procurement, or similar industry
• High attention to detail (quantities, specs, compatibility)
• Excellent email communication & stakeholder management
• Ability to manage multiple urgent requests simultaneously

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Estimated compensation for this position:

110,000.00 – 110,000.00 USD per year

This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location:

Remote –Chicago, IL

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary 

• Paid Time Off and Company Holidays

• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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