Bloomington Toyota Parts Manager

For more than 70 years, Walser Automotive Group has put people first: our customers, our employees, and our communities. As a family-owned, family-run company, we’ve grown to 29 dealerships representing 26 brands across Minnesota, Kansas, and Illinois.

We lead with innovation, technology, and a promise to deliver an exceptional experience every time.

• And your work here matters: a portion of every vehicle sold and serviced supports the Walser Foundation, investing in schools, nonprofits, and workforce programs in our communities.

At Walser, success starts with people. Join us to build a career where you can grow, belong, and make a real impact.

Compensation: $70,000-$90,000/year + Incentives

What You’ll Do:

• Place daily parts orders and post incoming orders
• Supervise stock order procedures
• Oversee orders for daily shipment, delivery, or pick-up
• Match, approve and forward purchase orders to the accounting office
• Pull and fill orders from stock
• Pull orders for delivery to body shop, making sure all parts are tagged with customer names and job number
• Coordinate a prompt, efficient and timely flow of paperwork
• Verify will-call and back-order files weekly, and return to vendors or stock those items not picked up or required
• Issue credit for parts returned, and ensure that the original invoice or its number is available so that purchase and pricing can be verified
• Locate out-of-stock parts from an outside source and submit an emergency order if necessary
• Follow up on back-ordered parts
• Return cores in timely manner and follow up for receipt of credit
• Assist all customers (retail, wholesale, and shop) in selecting required parts in a friendly, professional, and efficient manner
• Utilization of Truvideo/Estimate Tool
• Provide a high level of service to internal and external customers
• Make sales call to potential customers creating a log of weekly stops with customer information
• Work with Service Manager to ensure a timely turnaround of parts needed for internal jobs
• Work with Parts Director or Inventory Control Manager before ordering large Inventory purchases
• Answer phone calls promptly, providing price quotes and other information needed
• Participate in all training programs that are made available
• Keep current on new products and product updates
• Utilize Express Auto Parts for all outside parts and service related items
• Update monthly sales brochures/specials and make sure they are distributed to local customers
• Work with marketing for monthly creation of specials
• Train and manage staff in company policies and ensure adherence to all company policies
• Motivate, counsel and monitor the performance of all department staff conducting disciplinary action or PIP’s as needed and administer annual performance evaluations for staff with thoughtful feedback
• Appraise staff productivity and efficiency for the purpose of recommending promotions or other changes in status
• Complete employee terminations based on policy violations with HR approval
• Manage all staff pay rates and hours worked, schedules, time off, and other administrative duties
• Coordinate with the Recruiting Department to interview and hire department staff
• Ensure that any employee relations issues or concerns are addressed and escalated to HR when necessary
• Monitor and assist in the implementation of company initiatives and legal compliance measures and ensure the communication of company news on a regular basis
• Ensure Walser service processes and scripts are followed by employees
• Support the career and professional development of staff
• Lead by example and be an advocate for staff
• Maintain professional appearance
• All other duties, tasks and/or projects as assigned
• Expected Direct Reports
• Parts Counter
• Parts Runner
• Uphold Walser’s Core Values: Do The Right Thing, Lead By Example, Display Positive Energy, Be Open Minded

What You Bring:

• Must have a minimum of 5 years prior parts experience
• Prior supervisory experience preferred, but not required
• Ability to sit, bend, stoop, kneel, crouch, reach, and work on your feet for extended periods of time
• Ability to lift, lower, push, leverage, carry, and manipulate packages occasionally weighing up to 50 lbs.
• Demonstrated ability to multi-task, handle frequent interruptions and shifting priorities
• Must be extremely detail oriented
• Must be friendly and a team player