Principal Product Lifecycle Management (PLM) Analyst - Centric

ABOUT THE BRAND:

Callaway Golf Company is a premium golf equipment, gear and apparel company with a portfolio of global brands, including Callaway Golf, Odyssey, TravisMathew, and OGIO. Through an unwavering commitment to innovation and premium craftsmanship, Callaway designs, manufactures, and sells high-performance golf clubs, golf balls, apparel, bags, and other accessories—setting the standard for performance in the game of golf.

Our Mission:  To create demonstrably superior and pleasingly different products powered by innovative technology and premium craftsmanship enabling golfers of all abilities to play their best and find more joy in the game. 

Our company is a blend of experience and diverse backgrounds, and together we look to leave the past behind while moving the game forward. For more information, please visit https://www.callawaygolf.com

The Principal Product Lifecycle Management (PLM) Analyst - Centric will be responsible for the analysis, design, implementation, and support of our Product Lifecycle Management (PLM) systems, with a particular focus on Centric PLM. The successful candidate will work closely with cross-functional teams, including product development, Master Data, and IT, to ensure the PLM system meets business requirements and supports efficient product development processes.

KEY RESPONSIBILITIES:

• Manage and maintain the Centric PLM system, ensuring optimal performance and alignment with business needs.

• Optimize Centric PLM workflows to improve collaboration and reduce GTM time.

• Conduct data analysis to support product development decisions, and drive improvements in the PLM processes.

• Work with stakeholders to gather and document business requirements for PLM system enhancements.

• Ensure seamless data flow across integrated systems.

• Strategize and govern implementation and rollout of integration projects with PLM.

• Design and implement system configurations and customizations to meet business requirements.

• Provide business process assessment and alignment to streamline and standardize requirements across brands.

• Oversee Centric development and deployment of PLM solutions.

• Provide support to PLM users, troubleshoot issues, and conduct training sessions to ensure increased proficiency and adoption rate.

• Identify opportunities for process improvement and implement best practices to enhance efficiency and effectiveness.

• Create and maintain detailed documentation, including system configurations, process workflows, and user manuals.

• Lead and participate in PLM-related projects, ensuring timely delivery and adherence to project goals and objectives.

• Collaborate with cross-functional teams, including product development, IT, and supply chain, to ensure seamless integration of PLM processes and systems.

• Drive Critical Path Roadmaps using project management tools for accountability and execution.

QUALIFICATIONS:

• Proficiency in Centric PLM software, data analysis tools, and SQL.

• Strong understanding of ERP and additional Data Architecture integrations (DAM, PIM, CRM, B2B).

• Experience with system integration and data migration.

• Proven process enhancement and strategic planning skills to drive efficiency in product development.

• Strong analytical and problem-solving skills, with the ability to interpret complex data and provide actionable insights.

• Demonstrated experience in managing projects, including planning, execution, and delivery.

• Excellent written and verbal communication skills, with the ability to present technical information to non-technical stakeholders.

• Ability to work effectively in a team environment and collaborate with cross-functional teams.

• High attention to detail and commitment to quality in all aspects of work.

• Bachelor's degree in Information Technology, Supply Chain, Operations, or equivalent experience.

• Minimum of 5 years of experience in an analyst role, with a focus on PLM systems.

• Minimum 2 years’ experience in fashion, retail, apparel development processes and lifecycle management.

Preferred Qualifications:

• Familiarity with agile methodologies and project management tools.

• Proficiency in Jira, Confluence, MS Projects.

• Knowledge of industry best practices in PLM and product development.

• Data Analytics Certification

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