Tax Senior Manager - Business Tax Services Private Tax COE - HDG # E1179

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We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.  Join EY and help to build a better working world.

 

Tax – BTS Private Tax – Strategic Technology Transformation Senior Manager

 

The opportunity

Business is constantly evolving, and more than ever, staying competitive is all about identifying and adapting to change. Where there’s change, there’s risk, and our clients look to us for the authoritative experience and insights into strategic tax opportunities. As a Senior Tax Manager in the Private Tax Center of Excellence,  you will  support the operational strategy for the Private Tax Center of Excellence (CoE), with a focus on technical support, technology strategy, vendor relationship management, and the implementation of a productivity-based staffing model for offshore teams. This role will design and implement a scalable workflow model inspired by known processes to complement and enhance the existing EY team’s capabilities. This includes leveraging best practices to streamline workflows, improve turnaround times and increase quality. The ideal candidate will also contribute to client-facing engagements and tax return preparation.

 

Your key responsibilities

• Technical Support Leadership: Oversee and enhance technical support systems and workflows to ensure seamless operations across tax return preparation and related services.  Connecting the dots between client servers and technology using prep experience
• Vendor Relationship Management: Establish and manage strategic relationships with vendors, including technology providers and outsourcing partners, to ensure service quality and alignment with CoE goals.
• Productivity-Based Staffing Model: Design and implement a staffing framework that evaluates team performance based on productivity metrics rather than traditional chargeable hours, fostering efficiency and accountability.
• Outsource model: Build and replicate a known model within the CoE to streamline tax return preparation and improve turnaround times.
• Client-Facing Engagements: Participate in client interactions and pursuits, offering expertise in tax return preparation and operational strategy to support business development and client satisfaction.
• Continuous Improvement and Analytics: Use data to determine patterns, cycle time, error and rework rates, and satisfaction scores. Iterate on workflows, templates, checklists and knowledge assets.

 

Skills and attributes for success

To qualify for the role you must have

• A bachelor's degree
• 7-10+ years in tax operations.
• CPA, Bar membership, or EA
• Strong understanding of tax return preparation processes, including workflows and outsourcing models.
• Proven experience in technical support and vendor management within a tax or financial services environment, including integrations, APIs and tool rationalization.

• Demonstrated success in implementing productivity-based staffing models and operational improvements.

Ideally, you’ll also have

• Effective leadership and team management capabilities.
• The ability to engage with internal and external stakeholders, including internal service lines, engineering/IT, and vendors.

 

What we offer you
At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more.

• We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business.  The base salary range for this job in all geographic locations in the US is $132,100 to $301,600.  The base salary range for New York Cit