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National Account Manager

Edenred
Belgiumfull_timeVerifiedPosted 2 Jan 2026

About the role

Take a step forward and let Edenred surprise you.

Every day, we deliver innovative solutions to improve the life of millions of people, connecting employees, companies, and merchants all around the world. 

We know there are hundred ways for you to grow. With us, you will expand your skills in a multicultural, challenging, and dynamic environment. 

Dare to join Edenred and get ready to thrive in a global company that will offer you endless opportunities.

Edenred is all about meritocracy. You come as you are, and you contribute. Indeed, the Edenred Group recognizes, recruits and develops all talents and singularities.

We are committed to preventing all forms of discrimination and to providing all our candidates with equal opportunities regardless of their gender and gender expression, disability, origin, religious belief and sexual orientation or any other criteria.

YOU WILL VIBE WITH US

We are seeking a National Account Manager to join our Merchant Benefits team.

In this role, you will be responsible for managing and amplifying strategic commercial relationships with FMCG retailers and other chains in Belgium and Luxembourg.

Your primary objective is to drive business performance by establishing, nurturing and maintaining robust commercial partnerships with merchants who accept Edenred’s benefits solutions. Our portfolio includes collaborations with major retailers, both in-home and out-of-home, as well as well-known global and local chains.

More specifically, you will be responsible for:

  • Building strategic Accounts and Channel plans in collaboration with the Merchant Director

  • Cultivating multi-stakeholder relationship with key partners

  • Assessing the needs and business drivers of specific retailers/chains and translate insights into tailored annual plans that optimize partner visibility, shopper traffic, and turnover

  • Cross-selling our solutions among existing partners across both geographies

  • Driving the innovation agenda

  • Negotiating new and existing agreements to establish sustainable long-term partnerships

  • Monitoring execution, and when required intervene internally as SPOC, to ensure everyday excellent operational delivery

  • Analyzing data and leverage trends to accelerate growth

  • Understanding the broader market dynamics, trends in shopper behavior and user preferences to secure growth and maintain a competitive edge

  • Accelerating the journey from transactional collaborations towards true partnerships with strategic retailers and chains

  • Supporting the team responsible for merchant partner administration

  • Working in close collaboration with the Marketing Go To Market & Communication team, Finance, Data, IT & Support teams to ensure delivery of our strategic growth agenda

  • Collaborating with the Business Line’s Centre of Excellence and become an active member of the Global Merchant community

WE WILL VIBE WITH YOU

  • You hold a Master’s degree

  • You have a minimum of 8 years’ experience in Sales and have at least successfully managed a Top-3 retailer in Belgium and have managed another chain/account

  • You are a results-driven manager and aim for high performance, with a track record of overachieving targets whilst building long-term partnership with retailers

  • You have strong analytical skills and have experience in data driven sales, preferable a skill you mastered working in a role as trade category manager, commercial finance business partner or a similar role

  • You are a skilled negotiator, an excellent relation builder and hands-on sales professional

  • You have a strong experience in building strategic (account) plans

  • You are passioned by digital marketing, media and consumer trends

  • You have an affinity with innovations and a genuine interest in Artificial Intelligence

  • Your speak fluently French or Dutch and you master the other language. You have at least a professional level in English

  • Experience as project manager is considered a plus

  • Knowledge of a CRM, Power BI and other solutions is a plus

  • You are a true team player and an expert in communication

START DATE

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Company

Edenred

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