Cage Supervisor-Silver Legacy (Reno)

JOB SUMMARY

Responsible for providing information to team members and guests about casino events and amenities. Supervision all cage team members in the performance of their duties.

ESSENTIAL DUTIES AND RESPONSIBILITIES (May include, but is not limited to the following) 

• Maintain strict confidentiality relative to financial information, operating systems, company policies and procedures, marketing plans, and employee and guest information
• Responsible for the supervision and performance of the cage and employees during the shift
•  Evaluate team members on job performance
• Assist and advise other departments and company team members, as necessary, to assure the success of the cage and the company overall
• Ensure all company standard operating procedures, gaming regulations, federal regulations (Title 31 compliance) are being followed
• Administer disciplinary action as necessary
• Other duties as assigned

KNOWLEDGE, SKILLS, AND ABILITIES

• Two to five years’ experience in cage operations or banking experience preferred.
• Must be able to obtain a valid state gaming license.
• Ability to communicate all events, promotional activities and facilities available to guest.
• Maintain a fun and friendly attitude and provide for a safe and clean work environment.
• High School diploma or equivalent  

PHYSICAL DEMANDS AND WORK ENVIRONMENT (May be required in order to perform the essential functions of the position)

• Ability to stand for long periods of time.
• Ability to perform assigned duties under frequent time pressure in an interruptive environment.
• Casino environment exposed to bright lights, noise, changing temperatures and smoke which might include a boat and/or floating barge and hotel
• Mobility to include bending, reaching, prolonged standing and walking, accessing and lifting items from floor level to six feet high
• Normal sense of smell, touch, sound and vision range 
• Eye/hand coordination and manual dexterity 
• Work area is subject to variable temperatures
• May be subject to smoking environment and moderate noise

GUEST SERVICE (INTERNAL/EXTERNAL) STANDARDS:  Employee is required to meet and deliver our core values, service standards, and family style service.

PERFORMANCE REQUIREMENTS: Must have the ability to provide internal/ external guests with service excellence, have excellent communication skills and observation skills, and have an easygoing demeanor to ensure a fun and safe environment for our guests. Above average speech – both speaking and reading/writing English. Need excellent interpersonal skills. Work requires schedule flexibility which may include days off, nights, weekends, holidays, and overtime as needed.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Essential duties must be performed with or without reasonable accommodation.

The above statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary.

Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and individuals’ religious beliefs or practices.

As a part of the new hire process, candidates will be required to complete a background check post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.