Associate Director, Transfer Admission & Enrollment Services

Under the supervision of the Director of Transfer Admission & Enrollment Services, the Associate Director of Transfer Admission plays a senior leadership role within LMU’s Transfer Admission & Enrollment Services. This position is responsible for managing and advancing all aspects of transfer student recruitment, application evaluation, yield, articulation agreements, and the overall transfer student experience. The Associate Director ensures that LMU remains competitive, accessible, and welcoming to students transferring from community colleges and four-year institutions, while aligning with the University’s mission, values, and enrollment goals. This role places the highest priority on ensuring students and families receive the very best customer service throughout their application and transition processes. In addition, will be the primary contact and lead collaborator charged with establishing and maintaining Transfer Enrollment Services’ strategic partnerships.

Position Specific Responsibilities/Accountabilities

• Develop and lead strategic recruitment plans specifically for prospective transfer students. 

• Cultivate relationships with community colleges, transfer partner institutions, and relevant external organizations (e.g. counselor networks).

• Represent LMU at transfer fairs, community college events, virtual sessions, and other outreach opportunities.

• Collaborate with campus units (financial aid, student affairs, academic departments) on transfer focused messaging and yield strategies.

• Oversee the evaluation of transfer applications, including transcript review, credit evaluation, prerequisites, and major‐specific requirements.

• Ensure consistency, fairness, and compliance with university policies in the admission decision process.

• Work with the Office of the Registrar and other offices to maintain and update articulation agreements and transfer guides.

• Manage or collaborate on guaranteed admission and transfer credit policies.

• Design and implement programs or services to support the transition of transfer students (orientation, advising, early engagement).

• Ensure that transfer students are well informed prior to enrollment (academic planning, credit applicability).

• Monitor retention, progression, and satisfaction of transfer students; recommend improvements.

• Collect, analyze, and report on data related to transfer applications, conversion (yield), credit transfer success, and demographic trends. 

• Use data to inform recruitment and admission strategies.

• Contribute to long term planning and goalsetting for transfer enrollment targets.

• Supervise, mentor, and evaluate staff within the transfer admissions team.

• Coordinate with marketing/communications, assessment, financial aid, academic departments, and other internal stakeholders. 

• Manage budgets, plans, and schedules for transfer admission travel, events, and recruiting activities.

• Ensure service quality, process efficiency, and continuous improvement in transfer admission operations.

• Ensure that LMU policies regarding transfers align with best practices, legal requirements, and equity commitments.

• Participate in institutional discussions about admissions policies, transfer equivalencies, etc.

Loyola Marymount University Expectations

Exhibit behavior that supports the mission, vision, and values of the university.  Communicate and employ interpersonal actions that model high standards of professional, responsible, accountable, and ethical conduct.  Demonstrate a commitment to outstanding customer service.

Requisite Qualifications

• Typically a Bachelor’s Degree or equivalent experience. Incumbent will be expected to continue upgrading knowledge, skills, and abilities needed to keep abreast of regulation/policy changes.

• A minimum of five years of relevant experience with progressive responsibility (managing staff/transfer systems) in an academic environment.

• Demonstrated knowledge and understanding of the community college and transfer culture, as well as transfer and post-traditional orientation systems and their integration to the LMU culture. Strong preference for previous work at a community college, or in partnership with community colleges.

• Capacity to develop, analyze, implement and improve the integrity of systematic change to best meet the needs of the student population, staff, and faculty. 

• Strength in planning and motivating employees to create an environment consistent with the professional standards of LMU and to funct