Conversion Supervisor, Facility Management

Amaze, Inspire, Unite

Job Summary: 

The operations supervisor is responsible for supervising operational staffs, developing procedures and routines to execute day-to-day functions and meet operational goals. This position is also responsible for managing the operational set up needs for hockey games and non-hockey events.

Key Responsibilities:

• Manage day and event operation to assist management counterparts in successfully executing all hockey and non-hockey events.
• Analyze all event memos/information to identify, schedule and execute proper set ups through District Detroit.
• Create schedule and execute overnight conversions needs.
• Provide preventative maintenance to all conversion related equipment, tools and supplies.
• Provide inventory control of conversion tools and equipment and advise when replenishment is needed.
• Develop and implement a quality control procedure for all venue conversions to ensure safety, quality and accuracy for all elements.
• Manage and report event expenses related to internal labor, third party labor / event staffing and equipment rental needs.
• Calculate event operation expenses – prepare operation/rental equipment costs for potential and/or upcoming events.
• Develops schedules and provide direction to all conversion and housekeeping functions. Oversee interdepartmental, intercompany and external billing functions for materials and services provided by the Operations Department.
• Analyze hourly labor accounts and assist in scheduling and organizing hourly labor in the most efficient manner.
• Analyze operational expense accounts and assist in developing cost savings strategies and monitoring budgetary performance.
• Work with Operations Manager on post event reporting of costs and general event information.
• Oversee issuance of keys and other security – related items from the Operations Department.
• Ensure proper policies, procedures and budgetary controls are followed.
• Partner on departmental hiring and training for hourly event and maintenance staff.
• Manage tracking of off-site storage.

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Required Knowledge, Skills and Abilities:

• Bachelor’s Degree
• Minimum two to four years related experience in a supervisory capacity
  **Any equivalent combination of experience and training which provides the knowledge and abilities necessary to perform the work
• Possess the highest integrity and ethical standards
• Outstanding ability to establish and maintain strong working relationships with event colleagues
• Strong communication and customer service abilities
• Detail oriented – ability to keep accurate and detailed records
• Highly organized, self-directed business style, with strong ability to prioritize
• Ability to manage multiple projects at once
• Must have a good knowledge of Microsoft Word and Excel
• Ability to problem solve

Preferred Knowledge, Skills and Abilities:

• Experience working in the sports and entertainment industry

Working Conditions:

• Irregular and extended hours including nights, weekends, and holidays
• Exposure to moderate - high noise level
• Ability to lift up to 25 lbs.
• Frequent visual/auditory attention

All items listed above are illustrative and not comprehensive.  They are not contractual in nature and are subject to change at the discretion of Olympia Entertainment.

Olympia Entertainment  is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regards to that individual’s race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender identity, age, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.                                   

The Company will strive to provide reasonable accommodations to permit qualified applicants who have a need for an accommodation to participate in the hiring process (e.g., accommodations for a job interview) if so requested.

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