Administrative Supervisor - Women's Health Center, Westwood
UCLA HealthAbout the role
General Information
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Primary Duties and Responsibilities
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Under the supervision of the Practice Manager, the Administrative Supervisor for Women's Health Center acts as the Team Leader for assigned area. You will coordinate the activities of all staff supporting the area and interact with faculty and residents to maximize patient care, resident education and patient satisfaction. In addition, perform the full range of administrative and support functions to include assisting in coordinating patient flow through the clinic, from registration to discharge. You will work as a member of the clinic team to provide smooth outpatient flow resulting in optimum patient satisfaction and clinic operations.
Salary Range: $67,700 - $134,700/annually
Job Qualifications
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- Ability to work effectively with patients, physicians and staff in a diplomatic and professional manner in order to maximize suite operations.
- Skill in prioritizing assignments and managing multiple tasks.
- Ability to work effectively as a member of a team in order to provide effective patient care.
- Working knowledge of Epic CareConnect systems to complete on-line transactions, including appointment scheduling, procedure scheduling, the encounter registration system, hospital lab results and medical reports.
- Team Building Skills to include prior supervisory experience.
- Skill in monitoring complex clinician appointment schedules.
- Ability to elicit salient clinical information such as presenting complaints from patients and referring professionals, and make appropriate assignments based on established guidelines.
- Skill in listening perceptively, conveying awareness and responding to patients and visitors with health concerns using tact and discretion.
- Skill in speaking clearly and distinctly in person and over the telephone,
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