DEPARTMENT OF GAMING

Arizona Department of Gaming (ADG) is the state agency charged with regulating tribal gaming, event wagering & fantasy sports contests, racing and pari-mutuel/simulcast wagering and unarmed combat sports. ADG also provides and supports prevention, education, and treatment programs for people and families affected by problem gambling through its Division of Problem Gambling.

EVENT WAGERING AND FANTASY SPORTS
LICENSING INTAKE OFFICER

Job Location:

Address:

Arizona Department of Gaming
100 North 15th Avenue
Suite 202
Phoenix, Arizona 85387

Posting Details:

Salary: Up to $55,000/Annual (DOE) 

Grade: 19

Closing Date: April 20, 2025

Job Summary:

Support Arizona’s Gaming Integrity from the Front Lines of Licensing

The Arizona Department of Gaming (ADG) is seeking a highly organized and detail-focused Intake Officer to support the licensing and certification process for the Event Wagering, Fantasy Sports, and Tribal Gaming programs. This role is critical to ensuring the accuracy and timeliness of regulatory documentation and plays a key part in maintaining the integrity of the State’s gaming oversight processes.

As an Intake Officer, you will perform complex technical regulatory work, assist applicants and stakeholders, and serve as a key point of contact between the Department and the gaming community. This is an ideal role for a professional with a strong administrative background and a passion for detail, regulation, and public service.

Your Impact:

• Support licensure and certification processes for employees, businesses, key principals, and suppliers.
• Act as a liaison between ADG and stakeholders, including Tribal Gaming Offices, Event Wagering and Fantasy Sports Operators, and the public.
• Interpret and apply relevant state statutes, administrative codes, and Compact provisions to regulatory documents and applications.
• Ensure regulatory databases are updated with accurate records for licenses, certifications, and correspondence.
• Assist in processing investigative materials, fingerprints, and licensing documentation with confidentiality and precision.

Why Join Us?

• Play a vital role in regulatory compliance and public safety in Arizona’s dynamic gaming industry.
• Work in a collaborative environment with other professionals committed to fairness and accountability.
• Gain experience in statewide licensing operations, policy application, and regulatory communications.
• Contribute to a mission that promotes integrity, transparency, and trust in Arizona’s gaming activities.
  
  

This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meeting of expected performance measures.

The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State’s Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance.

Job Duties:

As the EWFS Licensing Intake Officer you will:

• Perform technical regulatory reviews of applications and supporting documents for accuracy and compliance.
• Organize and process applications for licensure and certification for employees, businesses, and key principals.
• Maintain liaison responsibilities with Tribal Gaming Offices, Event Wagering and Fantasy Sports Operators, and Suppliers.
• Enter data, process billing, and maintain complete and accurate records in the department’s regulatory database.
• Create correspondence and initiate application processing, renewals, and updates for certification and licensing.
• Collaborate with special agents and investigative teams to process background materials and fingerprint data.
• Communicate with stakeholders and the public to clarify licensing and certification requirements.
• Support the Event Wagering and Fantasy Sports Licensing Supervisor and management team in regulatory