Senior Billing Representative

Job Title: Senior Billing Representative

Department: Accounting

Reports to: Revenue Manager

Job Type: Exempt, Remote

 

Arch Amenities Group

Wellness-driven. Hospitality-focused.

Arch Amenities Group is the leading provider of amenity management, consulting, and wellness services for commercial real estate, residential communities, and hospitality properties. Formed through the strategic acquisition of top hospitality and wellness-led providers, Arch brings together decades of experience and forward-thinking innovation to deliver unmatched lifestyle and hospitality experiences.

We partner with owners, operators, and developers to transform spas, fitness centers, meeting and event spaces, pools, clubs, and residential amenities into vibrant destinations that foster connection, wellness, and belonging. Our mission is to create spaces where people thrive.

With a North American footprint, a diverse client portfolio, and a highly trained service team, we help properties unlock the full potential of their amenity spaces by improving satisfaction, increasing retention, and driving ROI through thoughtful programming, operational excellence, and seamless service.

The Arch in our name reflects the connections we build between people and spaces, guests and experiences, and teams and technology. Everything we do is designed to create lasting value and measurable impact.

If you're looking to grow with an organization that leads in hospitality, wellness, and lifestyle services, Arch is a place to do what you love and build a career with purpose. Join the team shaping the future of the amenity experience.

Job Summary: 

 

The Senior Billing Representative at Arch Amenities Group is responsible for various complex invoice processes, such as management fee billing, as well as contract reviews. Reporting to the Revenue Manager, the Senior Accountant - Billing plays a key role in streamlining and enhancing current processes to support operational excellence and scalability. This is a fully remote position, offering flexibility while maintaining high standards of collaboration and performance.

Key Responsibilities:

• As a member of the Billing Team, prepare and review invoices to ensure accuracy and compliance with company policies.
• Responsible for specific monthly invoice processes, including upload templates, for management fee billing and other complex billing items.
• Create and send invoices to customers based on company practices and client agreements, as well as processing refunds and write-offs.
• Perform day-to-day financial transactions, including verifying, classifying, computing, posting and recording accounts receivables' data.
• Responsible for documenting revenue recognition policies and contract reviews, to assist the Revenue Manager.
• Develop and implement process improvements to enhance billing efficiency.
• Analyze billing data to identify discrepancies and implement corrective actions.
• Preparing reports on accounts receivable status.
• Evaluate and enhance existing billing and revenue recognition processes to improve efficiency and consistency.
• Assist in annual audit requirements.
• Other duties as assigned.

Qualifications:

• Bachelor's degree in Accounting, Finance, or Business Management preferred.
• Minimum of 4+ years in financial operations, billing, revenue recognition (ASC 606), contract reviews, and balance sheet reconciliations.
• Proficiency in NetSuite and MS Office Suite.
• Advanced Excel skills required.
• Strong organization skills.
• Strong communication, analytical, and problem-solving skills.
• Proven ability to streamline processes and implement operational improvements.
• Knowledge of billing regulations and revenue recognition principles.
• Ability to analyze financial data and prepare detailed reports.
• Big 4 public accounting experience is a plus.
  
  
  

 

Essential Function

Seldom

Occasionally

Frequently

Stationary Position -- Sitting or Standing

 

 

X

Active Position -- Walking, jogging, running

X

 

 

Use of hands/fingers -- Operate, Use, Inspect, Place, Detect, Position, Prepare, activate

 

 

X

Climb/Balance -- Stairs, ladders, ropes, equi