Patient Support Supervisor

Our Albany Family Medicine office is hiring a full-time Patient Support Supervisor to join our team! The hours are: Monday - Friday, 8:30am-5:00pm.

Essential Functions include, but are not limited to:

• Assist with training and supervising assigned staff and helping them develop performance goals and objectives.
• Oversee orientation and training of new clerical staff.
• Analyze workload requirements and schedule front office staff appropriately to ensure coverage requirements.
• Assist with performance evaluation, promotion recommendations, and disciplinary actions by providing feedback to the Practice Manager
• Monitor appointments, patient flow, medical record, medical transcription system
  and staff.
• Ensure compliance with regulations and with office’s standards of quality patient
  care.
• Identify and resolve operational problems.
• Participate in professional development activities to keep current with health care
  trends and practices.
• Maintain strictest confidentiality.
• Proactively alert practice manager to potential patient relations issues or opportunities.
• Prepare payroll accurately and in a timely fashion, in accordance with established Community Care procedures.

If you are interested in this opportunity and have the desired qualifications, please Apply Now!

Compensation: $50,500-$65,500 annually

CCP’s compensation packages go far beyond just salary. The company offers a comprehensive total rewards package that includes medical, dental, vision and life insurances, paid holidays, paid time off, retirement plan, and much more in a business casual environment!

We welcome candidates who will bring diverse intellectual, gender and ethnic perspectives to Community Care Physicians.

Community Care Physicians is an Equal Opportunity Employer.

• Associate’s Degree in health or business administration preferred.
• Three years of medical office experience including one year in supervisory capacity, preferably in the healthcare industry.
• Strong knowledge of medical billing and computer systems and applications.
• Ability to work cohesively and interdepartmentally building positive working relationships.
• Knowledge of medical terminology and advanced office procedures.
• Skill in effective work-flow management of front office staff.
• Maintain strictest confidentiality and discretion.