Technical Staff Engineer-Applications (Software/Firmware)

Are you looking for a unique opportunity to be a part of something great? Want to join a 20,000-member team that works on the technology that powers the world around us? Looking for an atmosphere of trust, empowerment, respect, diversity, and communication? How about an opportunity to own a piece of a multi-billion dollar (with a B!) global organization? We offer all that and more at Microchip Technology, Inc.

People come to work at Microchip because we help design the technology that runs the world. They stay because our culture supports their growth and stability. They are challenged and driven by an incredible array of products and solutions with unlimited career potential. Microchip’s nationally-recognized Leadership Passage Programs support career growth where we proudly enroll over a thousand people annually. We take pride in our commitment to employee development, values-based decision making, and strong sense of community, driven by our Vision, Mission, and 11 Guiding Values; we affectionately refer to it as the Aggregate System and it’s won us countless awards for diversity and workplace excellence.

Our company is built by dedicated team players who love to challenge the status quo; we did not achieve record revenue and over 30 years of quarterly profitability without a great team dedicated to empowering innovation. People like you.

Visit our careers page to see what exciting opportunities and company perks await!

Job Description:

Microchip Technology Inc. has a Technical Staff Engineer-Applications (Software/Firmware) opening in Houston, TX.  The successful candidate will be working closely with the product development, validation, marketing, and sales teams to provide world-class technical customer support for the Datacenter and Server products.  This will include assisting in design wins, supporting customer product ramp & production, documenting complex systems issues, and working with development teams to resolve issues in a timely manner.  These activities require the ability to work and gather information across functional groups, external customers, and product programs to determine the optimal solutions for our North American and International customers.

Responsibilities:

• Support SAS/SATA Protocol and RAID controller embedded firmware, OS drivers, and management software

• Support PCIe, security, and encryption technologies

• Work closely with Tier 1 OEMs and their ODMs to define requirements, assisting in design wins, manage deliverables and support initial system bring-up to full production

• Work independently, and in a team environment

• Root cause & document customer issues in a timely manner independently or by leading a cross-functional team

• Develop and review customer level documentation including user guides, release notes, technical product training, and application notes

• Understand customer requirements and drive them through the project management process

• Provide training as needed to end customers and to MCHP FAEs.

• Travel within North America and internationally, as needed, to work at customer sites to debug firmware and software

Requirements/Qualifications:

• Bachelor’s degree in Electrical Engineering or Computer Science with 12.5+ years of relevant industry experience

• Extensive understanding of SAS/SATA, SCSI, PCIe, RAID, CXL, NVMe, and other storage related technologies

• Strong technical leadership and teamwork

• Strong verbal and written communication skills with customer facing experience and presentation skills

• Strong software/firmware development and debug skills

• Experience with debugging Linux/Windows Operating System drivers and applications

• Must demonstrate initiative and be self-motivated

• Creative with attention to detail

• Ability to multi-task and still meet deadlines

• Provide customer and field engineer support as needed 

Additional Desired Skills:

• Experience wi