HR Operations Coordinator

<p>At Jamf, people are at the core of everything we do. We do what’s right for our customers, our employees, our communities and our world. We take pride in simplifying technology for tens of thousands of customers around the globe and helping organizations succeed with Apple.</p> <p> </p> <p>Jamf operates as a choice-based office model. Choose to work in the office, connect 100% remote from your home, or find the blend that works best for you.</p> <p> </p>  <strong>What you'll do at Jamf:<br/><br/></strong> <p>At Jamf, we empower people to be their best selves and do their best work. The HR Operations Coordinator is a HR process, transaction, and support expert, responsible formaintaining the integrity of HR information vital to Jamf employees including benefits, compensation, and employee demographic information. This highly visible role provides Tier 1 HR customer support to provide an amazing employee experience and foster our unique culture at Jamf. This critical member of the HR Operations team administers HRIS (Workday) systems related actions across all HR functional areas (compensation, recruiting, benefits, payroll, training) all around the world.</p> <p> </p> <strong>What you can expect to do in this role:</strong> <ul> <li>Provide front line HR customer service via various channels such as: HR Helpdesk, email, Slack message, over the phone, and in-person.</li> <li>Implement and administer the processing of all HR-related actions (new positions, new hires, transitions, reporting, etc.). Own data entry of employee life cycle transitions through the Workday HCMS.</li> <li>Responsible for onboarding and offboarding data transactions and support. Example tasks include; new hire I9 processing, managing new hire paperwork, sending new hire emails and logging HR/IT tickets, populating new hire data into Workday, responding to verifications of employment, Confluence (HR Intranet) content updates and maintenance, and processing offboarding information.</li> <li>Respond to Tier 1 HR Help tickets related to HR processes, policies, and procedures spanning HR functional areas such as: benefits, compensation, employee data, time administration, leave of absences, etc.</li> <li>Maintain electronic employee files, documents, and sensitive and confidential data in a professional manner.</li> <li>Help maintain data integrity in systems by running queries and analyzing data.</li> <li>Collaborate with other members of HR Operations team and actively share knowledge to develop in-house expertise in Workday and how to leverage to provide an even better employee experience.</li> <li>Attend staff meetings and completes mandatory in-services and requirements and competency evaluations on time.</li> <li>Perform all job responsibilities in alignment with the core values, mission and vision of the organization.</li> </ul> <p> </p> <p><strong>What we are looking for:</strong></p> <ul> <li>Native or fluent level of business English (Required)</li> <li>1–2 years of customer service experience (Required)</li> <li>Prior HR experience preferred</li> <li>Process and technical aptitude and interest preferred</li> <li>Experience with HR related software platforms a plus</li> </ul> <p> </p> <p><strong>How we help you reach your best potential:</strong></p> <ul> <li>Named a Best Workplace in Technology, 2022.</li> <li>Named a 100 Best Companies to Work For by Great Place to Work<strong>® </strong>and Fortune Magazine</li> <li>We know that big ideas can come from anyone, so we empower everyone to make an impact. Our 90% employee retention rate agrees!</li> <li>You will have the opportunity to make a real and meaningful impact for more than 70,000 global customers with the best Apple device management solution in the world.</li> <li>We put people over profits – which is why our customers keep coming back to us.</li> <li>Our volunteer time off allows employees to support and give back to our communities.</li> <li>We encourage you to simply be you. We constantly seek and value different perspectives to ensure Jamf is a place where everyone feels comfortable and can be successful.</li> <li>22 of 25 world’s most valuable brands rely on Jamf to do their best work (as ranked by Forbes).</li> <li>Over 100,000 Jamf Nation users, the largest online IT community in the world.</li> </ul><p><strong>What is a Jamf?</strong><br/>You go above and beyond for others, are willing to help, and support the team around you. You value and learn from different perspectives. You are curious and resourceful, a problem-solver, self-driven and constantly improving. You are excited by not knowing what may lie ahead. You are willing to take risks, try new things, even fail just to do it better next time. You’re not a jerk. You are someone who cares about doing the right thing.<br/><br/><strong>What does Jamf do?<br/></strong>Jamf extends the legendary Apple experience people enjoy in their personal lives to the workplace. We believe the experience of using a device