Associate Vice President of Operations, USPI – Houston/Oklahoma City

COMPANY BACKGROUND:

Tenet Healthcare Corporation (NYSE: THC) is a diversified healthcare services company headquartered in Dallas. Our care delivery network includes United Surgical Partners International, the largest ambulatory platform in the country, which operates ambulatory surgery centers and surgical hospitals. We also operate a national portfolio of acute care and specialty hospitals, other outpatient facilities, a network of leading employed physicians and a global business center in Manila, Philippines. Our Conifer Health Solutions subsidiary provides revenue cycle management and value-based care services to hospitals, health systems, physician practices, employers, and other clients. Across the Tenet enterprise, we are united by our mission to deliver quality, compassionate care in the communities we serve. For more information, please visit www.tenethealth.com and www.uspi.com.

JOB DESCRIPTION:

The Associate Vice President (AVP) Operations will implement operational best practices, support onboarding of new centers, serve as interim Administrator and / or Regional Operations leadership and oversee other special projects in various geographies within the Houston, Oklahoma City & Dunes, SD market. The AVP Operations is expected to execute against a pipeline of operational priorities aligned on with the Market President to advance USPI’s operations and strategic priorities. This will include organic growth and physician engagement, partnership management, OR optimization, and cost management initiatives. The AVP Operations will demonstrate a commitment to quality, safety, compliance, and patient experience consistent with USPI’s operating expectations. 

As part of the role, the AVP Operations will supply interim leadership and oversee the operations, finance and partnership management of facilities where there is a Regional Vice President vacancy or where a larger complex facility or multiple facilities may need corporate oversight and assistance. The AVP Operations will manage the overall guidance and development of the assigned center(s) and executing initiatives to deliver upon the center(s) performance goals. Lastly, the AVP Operations will help support a seamless transition of leadership of the center(s) to a permanent leader. 

When the AVP Operations is not serving in interim leadership roles, they will support integration and onboarding of new facilities into USPI, implementation of special projects and other operational priorities.

This is an exempt status position that often requires work outside of normal business hours, including travel.

RESPONSIBILITIES & EXPECTATIONS:

The following description of the job responsibilities and performance expectations are intended to reflect the major responsibilities of the job and is not intended to describe the minor duties or other responsibilities as may be assigned from time to time.

Growth and Physician Relationship Management:

• Develop and maintain presence in the region and/or facility(s) & actively participate in new physician recruiting.  Develop relationships with physicians to closely monitor activities around earning more business from existing utilizers.  Engage in the facilities and with physicians.
• Engage with Health System Partners (HSPs) and physician groups to earn appropriate cases at all facilities within area of responsibility.
• Participate at Governing Board meetings and Partnership meetings, as appropriate.
• Assist Administrators in managing equity transactions and ensuring the proper processes are followed.
• Have in-person meaningful discussions with our physicians about succession planning.
• Support communications with HSPs and physician partners about any/all relevant partnership matters. 
• Ensure positive and honest view of USPI’s value to each facility.

Managing Operational Performance:

• Help Administrators develop annual business plans and budgets. Then ensure that they are held accountable against those plans.
• Share business plans and budgets with Governing Board members. Walk through assumptions and expectations of our physicians and how they directly impact those plans.  Keep the Board updated on progress towards.
• Actively lead/participate in the monthly report out process. 
• Utilize USPI resources to drive value for partnerships. 
• Educate facility leaders on operational metrics and how they should