Accounts Receivable Specialist - The Villages at Treasure Island

Overview

COMPANY SUMMARY:

The John Stewart Company is a full-service housing management, development and consulting organization that began in 1978 with a commitment to providing high quality service in the affordable housing sector. We work to enrich the lives of our residents and employees, while delivering our services cost‐effectively, efficiently and with the highest levels of professionalism, compassion, integrity and respect.

 

GENERAL SUMMARYUnder the direction of the Assistant Vice President of Property Management (AVP), this position isresponsible for processing, requesting, and recording payments by the San Francisco Housing Authority(SFHA) or other subsidy providers for a portfolio of properties. AR Specialist will monitor paymentsaccording to contracts and interact with all property staff and housing authority personnel involved in thesubsidy and payment process. The AR Specialist will resolve all payment discrepancies under the guidanceof the AVP.

Nothing in this job description restricts management’s right to assign or reassign duties andresponsibilities to this job at any time.

 

Responsibilities

PRIMARY JOB FUNCTIONS

- Process and Manage Subsidy Receivables- Promptly post all SFHA payments in Boston Post or Yardi for assigned properties (usually within 3 business days of receipt).- Run subsidy delinquency reports and review the results with PMs within one week of posting.- Research discrepant or missing payments utilizing SFHA’s portal and JSCo AR software.- Correspond with Property Managers and SFHA on all discrepant payments individually, tracking, and sending subsequent requests as needed (2nd, 3rd, 4th, 5th requests).- Coordinate and communicate with PMs, APMs, and Occupancy Specialists to submit all deliverables to SFHA in a timely manner.- Escalate unfulfilled requests of SFHA to appropriate supervisors.- Escalate unfulfilled site requests to the appropriate JSCo supervisor.- Escalate certain reconciliaƟon findings to RMs, Directors, and AVP/VP (examples: Move-in unpaid for more than one month, subsidy underpaid due to mixed status HH, wrong contract rent, unknown abatement, etc.).- Review the quarterly reconciliation reports and enter notes regarding prior correspondence and discrepancies.

Manage and Track Abatements- Compare reconciliation reports with letters received.- Track letters and procedures for reinstating subsidy.- Prepare write-offs for abatements with back-up documentation when appropriate.- Submit demand for payment of subsidy when appropriate.

Audits- Maintain correct filing of AR records in folders in OneDrive.- Provide support to Accountants and Regional Managers for auditor’s inquiries related tosubsidy payments and receivables.Accounting Records- Maintain accounting files as designated by JSCo system.- Provide copies of remittance advice or check stubs to Accountant or RMs as requested.

OTHER JOB FUNCTIONS- Assist with any projects as assigned by the Assistant Vice President.- Digitize and organize HAP contracts, amendments, and letters.

- Distribute records to PMs or Accountants as requested.- Open/Date stamp and distribute mail from SFHA, as needed.

Qualifications

MINIMUM QUALIFICATIONSTo perform this job successfully, an individual must be able to perform each primary job functionsatisfactorily. The requirements listed below are representative of the knowledge, skill and/or abilityrequired. Reasonable accommodations may be made to enable individuals with disabilities to performthe essential functions.

SKILLTechnical Skills - Knowledge of basic accounting mechanics. Ability to use calculator, and 10-key addingmachine. Must possess proficient organizational skills.Written Comprehension and Expression — Ability to read, understand, and communicate information andideas in writing so others will understand.Oral Comprehension and Expression — Ability to listen to, understand, and speak so others canunderstand ideas and information presented verbally.

KNOWLEDGEPolicies and Regulations — Knowledge of company policies and procedures that pertain to accountingpractices.Math Skills — Ability to use mathematics to solve problems.

EXPERIENCE- Proven ability to work independently and contribute to the team’s success.- Proven ability to work with high level of detail in a variety of systems.- Demonstrated ability to adapt and function in a diverse environment.- Demonstrated knowledge on Microsoft Office programs such as WORD, EXCEL, and OUTLOOK are essential. 

 

EDUCATION – High School degree, equivalent, or similar work experience. AA with Accounting Major ispreferred. Prior accounts receivable