Manager, Application Development and Business Operations *PC 1468

Your Tasks: 
This role is responsible for enhancing the efficiency and effectiveness of project management processes while also ensuring high standards in technical documentation. In addition, this position will also drive collaboration, oversee KPIs, and provide strategic guidance to improve project execution and documentation workflows. This role will also build and lead a high-performing team, ensuring their development, effectiveness and collaboration, within Application Development and across the organization.

Essential Duties and Responsibilities: 

• Lead the overall development and efficiency of project management within the Application Development team.
• Directly supports the department head with development, communication and execution of strategic programs and projects to advance the business needs.
• Oversee client relations and track key performance indicators (KPIs) to measure project success and collaboration effectiveness.
• Monitor project progress, identifying and resolving inefficiencies to enhance overall function and efficiency.
• Develop, refine, and improve documentation standards to maintain consistency and clarity and ensure alignment with marketing and collaborative project needs.
• Generate and implement new documentation systems, ensuring they support automated and streamlined processes.
• Build and lead a skilled team, fostering a positive work culture, and develop a diverse staff of highly capable employees.
• Provide technical communication support for the team, ensuring clarity and accessibility of information.
• Step into projects when needed to support team members, including covering for absences and handling spill-over workloads.
• Work closely with project managers (PMs) and technical writers to maintain high standards of project execution and documentation quality.
• Implement strategies to improve how projects move forward, ensuring they meet organizational and client needs.
• Foster a culture of continuous improvement, providing mentorship and professional development opportunities for team members.

Requirements: 

• Master's Degree Cell Biology, Immunology, Hematology, Molecular Biology, or similar scientific field required; Ph.D. preferred; 5+ years of work experience in the R&D or pharmaceutical/healthcare industry with 3 years supervisor experience; Or a combination of education and experience. 
• Project Management Institute (PMI) Project Management Professional (PMP) certification strongly preferred.
• Proven experience in project management, with a strong focus on team development and efficiency improvement.
• Proven experience in people management and talent development, building high-performing, effective and collaborative teams.

Knowledge:

• Strong understanding of documentation standards, technical writing, and automated documentation processes.
• Ability to track and analyze KPIs to drive project success.
• Experience working cross-functionally with technical teams, marketing, and client relations.
• Adaptability to step into projects when needed and support team members in high-demand situations.

Skills:

• Excellent organizational, multitasking, leadership, and communication skills.
• Strong problem-solving skills with the ability to refine processes and enhance productivity.
• Flexibility to adapt to changing priorities.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to walk; use hands to finger, handle, or feel; reach with hands and arms, talk, and hear. The employee is required to stand; climb or balance and stoop, kneel, crouch. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception and ability to adjust focus. Must have the ability to handle more than one task at a time and must work at a rapid pace while maintaining attention to detail.

Work Environment:

The work environment characteristics described here are representative of those