Program Manager, Creator Reputation Manager - Content Operation - New York

The Creator Reputation team partners with high-impact professional creators to drive product understanding, adoption, and positive perception across the broader creator ecosystem.



We’re looking for an execution-focused program manager who understands how professional creators operate - their incentives, pain points, and influence - and can turn that understanding into key creator initiatives, programs and events that are both appealing to the creator audience and drive trust and advocacy of the platform. At its core, this is a both creative and methodical project management role that requires great interpersonal skills, strong coordination, and the ability to see an initiative through to fruition.



This role is not focused on talent management; it is focused on driving broader trust-building engagements through strategic engagements, programs and initiatives for some of the most influential voices on the platform.



Responsibilities:

Programs & Execution

- Develop creative creator programs, initiatives, and events that drive creator trust and advocacy of the platform

- Execute engagements that are scalable, repeatable, and aligned with business goals

- Manage relationships with agencies, third-party partners, and sponsors to execute program elements

- Own internal project management, timelines, and day-to-day execution across initiatives

- Analyze program performance & key learnings to inform future program development and rollout

- Contribute to team strategy, OKRs, formulation of ownable, marquee moments and timelines



Cross-Functional Coordination & Insight

- Develop key internal and external relationships to support program development and execution, including close partnership with Comms, Marketing, Product, and Sales teams

- Bring creator feedback and behavioral insights back into the organization to inform product and go-to-market decisions

- Synthesize executive and executional feedback to optimize future programs