Director/Senior Director of Clinical Workforce Management

Hazel partners with schools and families to provide physical and mental virtual health care that helps students feel better and get back to learning. As telehealth becomes more and more relevant in the lives of children, Hazel is experiencing tremendous company growth. Our innovative response to our nation’s call for equitable, affordable, and safe virtual access to healthcare has been recognized by Fast Company as “one of the world’s most innovative places to work” in 2023. 

Helping students and their families feel better takes a team of smart, dedicated people. As an integral member of the Hazel team, you will…

• Make an Impact: Work with a team that is increasing equitable access of quality health care experiences for students and their families
• Enable Scale: Work with a team that is building and professionalizing a high growth high impact social enterprise
• Feel Valued: Work with a team that is being compensated competitively, developed professionally, and celebrated frequently for making a meaningful difference

Check us out at Hazel Health Careers. 

The Role: Director/Senior Director of Clinical Workforce Management

Location: Remote

What You’ll Do:

As the Director of Clinical Workforce Management, you will play a pivotal role in optimizing and overseeing the dynamic interplay between supply and demand within our clinical workforce. This leadership position requires a seasoned professional with a deep understanding of healthcare operations, workforce planning, and the ability to align staffing needs with organizational goals. The successful candidate will demonstrate strategic thinking, exceptional communication skills, and a passion for ensuring optimal patient care through effective workforce management.

Key Responsibilities:

• Strategic Workforce Planning:
  • Develop and implement a comprehensive clinical workforce strategy aligned with the organization's objectives.
  • Analyze current and future trends in healthcare to forecast workforce needs and anticipate potential challenges.
  • Collaborate with executive leadership to align workforce planning with organizational growth and patient care initiatives.
• Supply and Demand Management:
  • Monitor and analyze the supply and demand dynamics of the clinical workforce.
  • Develop and implement strategies to address fluctuations in staffing requirements, ensuring an optimal balance between workforce capacity and patient care needs.
  • Collaborate with recruitment teams to ensure a robust pipeline of qualified clinical professionals.
• Resource Allocation:
  • Work closely with department heads and managers to allocate clinical staff efficiently based on patient acuity, departmental needs, and budget constraints.
  • Implement tools and systems to optimize resource allocation, ensuring a responsive and agile workforce.
• Performance Metrics and Reporting:
  • Define and track key performance indicators related to workforce management effectiveness.
  • Generate regular reports to assess the impact of workforce strategies on key performance metrics, and use this data to drive continuous improvement.
• Technology/Product:
  • Partner with product and engineering teams on technology to enhance efficiency, accuracy, and transparency in staffing processes.

What Excites Us:

• Passion for our mission
• Bachelor's degree in healthcare administration, business, or a related field (Master's degree preferred).
• Extensive experience in healthcare workforce management, with a proven track record of success in a leadership role.
• Strong understanding of healthcare operations, clinical workflows, and regulatory requirements.
• Experience developing creative solutions for a large-scale, multi-state clinical team 
• Excellent analytical, strategic planning, and problem-solving skills.
• Ability to draw from previous workforce experience and apply innovative and new ideas to Hazel's unique approach
• Effective communication and interpersonal skills to collaborate with diverse stakeholders.
• Proficiency in workforce management software and tools.
• If you are a dynamic leader with a passion for optimizing clinical workforce efficiency and ensuring the highest standards of patient care, we invite you to apply for this challenging and rewarding position.
• Health-tech / Ed-tech experience strongly preferred
• Prior experience in a fast-paced startup environment<