Dental Front Office Staff

About the Practice

At CarolinasDentist Fayetteville, we provide exceptional patient care to our patients while creating a funergetic atmosphere for our staff. We are looking for a team player, with a positive attitude, good people skills, and great communication. You must have a dedicated work ethic, be punctual, able to multitask, and have dental experience. We are looking for someone that takes initiative and is open and adaptable to change.

Responsibilities

As a Front Office staff member, you play an important role in our office and  perform a wide range of responsibilities, to include:

• Schedule and confirm patient appointments.
• Veriify insurance for all clinical appointments.
• Collect all monies due for services rendered.
• Develop and maintain doctor/hygiene schedules as necessary.
• Greet and check patients in and out, before and after treatment.
• Educate, consult and present patient treatment plans.
• Responsible for Account Receivable to include, sending of billing statements, aging reports, and collections, if applicable.
• File insurance pre-determinations.
• Conduct financial consultation with patients when new treatment plans are presented, as applicable.

Qualifications

• High school diploma or equivalent required.
• A minimum of two years of front office experience preferably in a dental setting.
• Proficiency with Microsoft Office Suite.
• Knowledge of dental software strongly preferred.

Benefits Offered

In return for providing an excellent patient experience, we offer a great benefits package to include health and dental benefits, 401(k), holiday pay and paid time off.

Salary Range

$16 - $20

Requisition Number

2025-16217