Become a part of our caring community
 

With over 10 million sales interactions annually, Humana understands that while great products are important, it’s the quality of our service that truly defines us. We know that when our members and prospects have delightful and memorable experiences, it strengthens their connection with us and enables us to put their Health First. After all, a health services company that has multiple ways to improve the lives of its customers is uniquely positioned to put those customers at the center of everything it does.

The Senior Product Owner is responsible for maximizing the value of products delivered by Agile teams by defining product direction, prioritizing work, and ensuring alignment between stakeholder needs and delivery outcomes. This role works across business, technology, operations, and delivery teams to clarify objectives, evaluate tradeoffs, and guide product capabilities from concept through implementation and ongoing improvement.

• Define and communicate product vision, goals, roadmap priorities, and expected outcomes.
• Own, manage, and prioritize the product backlog based on business value, stakeholder needs, feasibility, risk, cost, and timing.
• Partner with stakeholders to understand business needs, clarify requirements, and align delivery work to strategic objectives.
• Translate business needs into features, user stories, acceptance criteria, and actionable team priorities.
• Serve as the Agile team’s primary point of contact for product decisions, requirement clarification, and prioritization.
• Evaluate tradeoffs and make informed decisions to balance value, scope, schedule, budget, risk, and delivery constraints.
• Collaborate with technology, operations, business, analytics, compliance, and other cross-functional partners as needed.
• Support product planning, release planning, implementation readiness, adoption, and ongoing product improvement.
• Monitor progress toward outcomes and use data, feedback, and stakeholder input to inform future priorities.
• Influence departmental strategy by identifying opportunities to improve products, processes, and delivery effectiveness.

Use your skills to make an impact
 

Required Qualifications

• 3+ years of experience as a product owner
• 5+ years of experience driving large scale implementations in Agile and/or waterfall methodologies
• Experience interacting with various levels of upper management to inform product prioritization
• Experience in translating product features to user stories

Preferred Qualifications

• Bachelors degree
• In-depth understanding of the healthcare insurance industry and the application of AI in this sector.
• Demonstrated success in defining, delivering, and scaling AI-enabled products or features that drive measurable business value.
• Experience working within a scaled agile framework (e.g., SAFe®) is highly preferred
• Proficiency with agile tools (e.g., Jira, Azure DevOps) and a data-driven approach to prioritization and decision making.

Additional Information

• This position will be working Eastern Standard Time (EST) hours
• Position may require up to 5% travel

Virtual Pre-Screen

As part of our hiring process for this opportunity, we will be using an exciting interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.

If you are selected for a first round interview, you will receive an email correspondence (please be sure to check your spam or junk folders often to ensure communication isn’t missed) inviting you to participate in a HireVue interview. In this interview, y