Associate Relationship Manager, Mid Markets

End Date

Wednesday 19 August 2026

Salary Range

£0 - £0

We support flexible working – click here for more information on flexible working options

Flexible Working Options

Hybrid Working, Job Share

Job Description Summary

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Job Description

JOB TITLE: Associate Relationship Manager, Mid Markets

SALARY:  Starting from £40,824

LOCATION: Birmingham or Nottingham

HOURS: Full-time

WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites. Colleagues with disabilities can be supported with workplace adjustments including hybrid working expectations in line with our Flexibility Works policy. 

About the Role

We’re seeking an Associate Relationship Manager to provide support for a portfolio within our Mid-Market segment. Working alongside Relationship Directors across the Midlands you’ll help deliver excellent service and tailored solutions to meet our clients’ goals.

Mid Markets is a Relationship Management business within Business and Commercial Banking. We're responsible for the overall management of client relationships whose turnover is between £50m - £500m. It's an exciting and wide-ranging segment spanning a variety of sectors and central to our purpose of Helping Britain Prosper.

The successful candidate will support more complex clients with turnovers of £100M - £500M, providing Term Loans, RCFs, and other banking solutions to a range of businesses.  You will be supporting an RD who is experienced in bringing on new-to-bank relationships, working with key-business-introducers and advisors to make this happen. 

You’ll play a key role in building long-term, multi-product relationships— leading on the new business strategy, ensuring funds are with clients quickly, handling risk, and deepening client engagement. This is a dynamic role where no two days are the same, ideal for someone who thrives in a fast-paced environment and is passionate about putting customers first.

What you'll be doing

• Client Engagement: Attend client meetings (virtually or in person), prepare agendas and briefing notes, follow up actions and communicate updates on sector insights, products, clients’ facilities, meetings and events.

• Portfolio Management & Growth: Support the lending journey, help identify high-value clients and spot opportunities to deliver product solutions.

• Risk & Compliance: Use your understanding of financial accounts to support credit proposals, monitor and manage risk and contribute to financial analysis.

• Credit & Onboarding: Assist with credit reviews, facility changes and onboarding, including preparing proposals and tender submissions.

• Organisation & Efficiency: Manage your diary and inbox, prioritise tasks and contribute to process improvements that benefit clients and colleagues.

• Collaboration & Insight: Work with internal teams and product partners to deliver tailored solutions and stay informed on sector developments.

Why Lloyds Banking Group

Join us and, as well as making a difference to customers, you’ll enjoy a fulfilling career where you’re free to be yourself. Great colleagues, transforming workspaces, hybrid working and a wide variety of career opportunities – you’ll find them all here.

What you'll need

We’re looking for someone who’s proactive, organised, and passionate about delivering great client outcomes. Ideally, you’ll bring:

• Minimum 2 years’ experience in a customer-facing role within financial services

• Strong organisational and time management skills

• Confidence in building and maintaining relationships

• Clear written and verbal communication skills

•  A proactive mindset and willingness to learn

•  Awareness of risk and how to manage it effectively

Desirable, but not essential:

• Experience in Business & Commercial Banking

• Proficient in using systems such as CRW, PEGA and Co-Pilot

This is a place for you

Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities and we’re committed to creating an environment in which everyone can thrive, learn and develop.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause