Sales & Marketing Coordinator

Why us?

Posting Rate: $25.00 per hour

Applications will remain open until June 1, 2025 or until the position is filled.

 

Hotel Alpenrcok is seeking a Sales and Marketing Coordinator to join the team!

 

This is in a superior location, modern lifestyle hotel with mountain personality that sits immediately adjacent to the slopes of Peak 9 base area in Breckenridge. Don't miss out on this opportunity to bring our Sage lifestyle to the mountains of Colorado!

 

Beyond the comforts of our accommodations, Breckenridge beckons with its world-class skiing, hiking trails, and vibrant cultural scene. Allow our concierge team to curate your perfect mountain adventure, from arranging ski passes to recommending scenic drives and local attractions. Discover a new standard of luxury at our property, where every detail is designed to elevate your stay and create unforgettable memories in the heart of the Rockies.

 

Sage’s vision is to be recognized by our customers as the best in our business by ensuring a culture that “makes the ordinary extraordinary!” The ideal candidate should champion this culture in every touchpoint of our business from our associates, guests, owners, and communities. The service and courtesy you extend and promote daily will ensure a healthy and productive culture of serving others with excellence. Join us today!

 

We are fully loaded with perks. Take a look at some of them below:

 

▪️ Medical, dental, & vision insurance

▪️ Health savings and flexible spending accounts

▪️ Basic Life and AD&D insurance

▪️ Paid time off for vacation, sick time, and holidays

▪️ Eligible to participate in the Company’s 401(k) program with employer matching

▪️ Employee Assistance Program

▪️ Tuition Reimbursement

▪️ Great discounts on Hotels, restaurants and more!

Job Overview

Assist sales managers in obtaining customer satisfaction by performing clerical and administrative duties relating to guest and hotel communications and sales. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns.

Responsibilities

• Answer sales office phones when sales staff not available. Respond to all sales inquiries accurately, timely and in a professional manner.
• Type correspondence, reports and necessary forms i.e. contracts, as well as prepare proposals or other letters as directed.
• Coordination of all group and wedding business as contracted by the sales manager/DOS. Contact and provide appropriate follow-up on all signed/contracted business within five (5) working days. Determine and coordinate all needs of the customer.
• Responsible for effectively communicating with the various departments to ensure that the meeting and related functions are executed to exceed the client’s expectations.
• Account Service and Management: Maintains well documented, accurate, organized and up-to-date file management in order to serve client and employer in the most expedient, organized and knowledgeable manner.
• Develops strong customer relationships through appropriate client communication and the use of professional, courteous and ethical interpersonal interaction.
• Work with sales personnel to achieve required sales team goals.
• Have current knowledge of hotel rates, strategies, discounts and promotions.
• Assist with completing any required sales reports.
• Develop and effective communication and information system with the hotel team to disseminate details of upcoming group, meeting events and special events in the primary marketing area.
• Assist hotel with implementing hotel specific selling strategies.
• Promptly, the same day or by 10am the next business day, follows-up on all customers’ needs and inquires in an efficient and expedient manner.
• Represents themselves and the hotel with the highest level of integrity and professionalism, a service focused approach and a caring, sincere attitude at all times.
• Exhibits a positive and involved team attitude to all hotel departments and maintains open communication with all co-workers for the best overall performance of the hotel.
• Display a neat, clean and business-like appearance at all times.
• Creates monthly social hour calendar with the Director of Sales.
• Assists the Sales department with monthly luncheons, client events, etc.
• Conduct walk-in tours
• Create gift bags for guest traces, VIP’s, Hug’s, etc. Keep supplies stocked and on hand.
• Work with EBC on all group turnover and proper execution of the groups.

Qualifications

Education/Formal Training

High school diploma or vocational secretarial.