Growth Program Manager

 

Growth Program Manager

 

What you will be doing:

Own the planning, execution, reporting, and oversight of identified growth programs within the CoC channels portfolio. Growth Program Managers are responsible for accessing relevant data sets, completing required analyses to identify insights, secure commitment from Channel Partner leaders, and mechanizing the reporting and audit process of the program’s success. This role will combine sales and project management responsibilities to drive admin fee growth across CoC Channel Partners.

    •    Managing multiple growth programs across internal and external stakeholders
    •    Articulate program value and secure buy-in from Channel Partner leaders
    •    Mechanizing accountability and follow through

Key Responsibilities

Responsibility #1– 50%

Program Management

• Access data sets relevant to each program

• Translate data into Channel Partner specific insights

• Articulate the programmatic opportunity to Channel Partner leaders to ensure program buy-in

• Execute on program priorities and growth drivers

• Mechanize accountability and follow through from Channel Partners

• Monitor and report on program progress and results

Responsibility #2 – 40%

Account Management

• Act as the account owner for CoC Channel partners not assigned a designated CoC Region Director

• Work cross-functionally (CoC RD, MFS, etc.) to manage key Channel Partner relationships and secure commitment to key programs

• Respond to Channel Partner issues quickly and correctly and ensure they are resolved or escalated within the account team

• Utilize knowledge of CoC contracts, suppliers, and distribution agreements in the capacity of a trusted advisor to CoC Channel Partners

Responsibility #3 – 10%

Administrative

• Ensure smooth and effective operations between Premier, CoC Channel Partner, and member

• Update tracking tools and administrative reports such as CRM, Monday.com, etc.

• Represent the interests of the CoC Channels business internally in a variety of settings within and outside of the business group

• Understand and document Channel Partner goals/objectives to help align relevant programs

• Seek opportunities to cross-sell relevant CoC growth programs based on the identified needs of the CoC Channel Partner

• Understand organizational structure and all product offerings

• Work with the cross-functional Account Team and other resources to quantify the value of these programs to support Channel Partner priorities and business reviews

​Required Qualifications

Work Experience:

Years of Applicable Experience - 5 or more years

Education:

High School Diploma or GED (Required)

 

Preferred Qualifications

Skills:

• Business Analytics

• Program / Project Management

• Relationship Management

Experience:

• Supplier contract connection expertise with a major GPO

• Account management in a matrixed organization

• History of managing complex programs to drive growth

Education:

• Bachelor's degree

 

Additional Job Requirements:

• Remain in a stationary position for prolonged periods of time 

• Be adaptive and change priorities quickly; meet deadlines 

• Attention to detail 

• Operate computer programs and software 

• Ability to communicate effectively with audiences in person and in electronic formats.   

• Day-to-day contact with others (co-workers and/or the public) 

• Making independent decisions 

• Ability to work in a collaborative business environment in close quarters with peers and varying interruptions 

 

Working Conditions: Remote

 

Travel Requirements: Travel 1-20% within the US