Senior Sales Manager

Wärtsilä is a world leader in marine technology and leading the industry's transformation towards a decarbonised and sustainable future. With the world’s widest portfolio and service network, we – Wärtsilians - deliver efficient, safe and sustainable integrated products and solutions to enhance the business of our customers. The opportunities presented through digitalisation and new technologies are offering a new era of shipping. Did you know that shipping is the world’s most efficient mode of transportation and that 88% of the world's trade is carried by sea?

We want to change the course towards an interconnected and cleaner maritime future and are constantly on the lookout for future-oriented talent to join our team and to work towards enabling sustainable societies through innovation in technology and services - together. Are you ready to jump onboard?

We are now looking for a 

 

Senior Sales Manager

 

to join our Marine Sales Benelux team. In this position you are reporting to the General Manager Sales, Benelux, Marine Sales. The position has a regional sales responsibility for Lifecycle sales and due to distribution of target customer groups the preferred location is in Schiedam, The Netherlands.

If you are adaptable and resilient, interested in travelling to local customers and understand no two workdays look the same, we want to hear from you!

 

 
Your main responsibilities are

 

• Proactively engage with customers and internal/ external stakeholders to grow regional sales in line with budgets/ set targets.
• Support and develop sales through systematic customer contact scheduling, ensuring proactive calling occurs at the most impactful moments in time.
• Propose and sell new solutions, upgrades to customers and ensure that the value is understood, explained and products and services are sold and delivered to the customer.
• Support and communicate at a local level, the vision and purpose of the Benelux sales team.
• Proactively plan sales for assigned customers to maximise our share of wallet Ensure leads are addressed and captured.
• Provide sales forecast for preparation of MIS, rolling forecast etc.,
• Proactively share gained market insights and customer knowledge internally to develop regional customer understanding
• Apply a systematic approach to all activities, follow-up performance and support the development of people to build high performing teams.
• Manage stakeholders by building a good network (both internally and externally) of relationships with customers, influencers, and decision makers.
• Leverage growth through enforced use of CRM, to allow the business to learn more about the customers’ business context to develop insights, focus and priorities for the team.
• Plan and achieve NPS Score – Timely feedback from customers and addressing customer’s concern for improvement.
• Develop Account Business Plans and follow-up.
• Ensure all customer related information & opportunities are recorded in CRM and maintain accurate customer records among assigned customer accounts.
• Ensure a well-working feedback loop with local Field Services & Workshops (FS&WS) to maximize the number of leads and optimize the collaboration.
• Generate customer intelligence and explore new business opportunities.
• Build value propositions for sales opportunities as required to develop markets.

  
Main requirements in this role are (You will shine in this role when):

 

• Bachelor degree in engineering/ business studies and/or proven work experience.
• 7+ years of professional (sales) work experience in a marine business environment
• Demonstrate developing commercial capabilities with a good track record of consultative sales.
• Good knowledge of the regional market sectors and its drivers.
• Customer focused with service minded attitude along with sound commercial understanding
• Performance and result orientated.
• Cultural sensitivity and experience, demonstrating ability to lead geographically dispersed teams
• Proficient in the use of CRM and ability to create targets and sales activity plans.
• Excellent communication skills, fluency in written and spoken English & Dutch .