Enviornmental Services Supervisor - 40hrs/Evening Shift
Mass General BrighamAbout the role
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
The Environmental Services Supervisor is responsible for providing leadership and guidance to staff to ensure high standards of cleanliness and customer satisfaction are achieved, exceeded, and maintained.This position reports to the Director, Support Services and operates within established organizational and departmental policies and procedures.
Qualifications
MINIMUM REQUIREMENTS:
High school diploma or equivalent required
Minimum of two (2) years supervisory experience required, preferably in a service-related field with high customer contact
Demonstrated attention to detail required
High quality customer service skills required
Demonstrated excellent written and oral communication skills required
Proficiency in Windows based software including Office, Word, Excel, PowerPoint, and Outlook required
Additional Job Details (if applicable)
SHIFT:
2:00pm-10:30pm, Wednesday thru Sunday w/rotating holidays
ESSENTIAL JOB FUNCTIONS:
Have full knowledge of all housekeeping tasks.
Consistently accomplish departmental objectives.
Orient, train, assign, schedule, coach, counsel, and discipline employees. Provide orientation training to new staff on department-specific competencies and duties, as well as re-training as necessary.
Provide oversight of the cleaning contracts for all off-site locations.
Promote housekeeping quality initiatives by conducting inspections, customer interviews, and proactively scheduling project work.
Maintain a safe, secure, and healthy work environment by following and enforcing standards, policies, procedures, and regulations.
Track cleaning supplies; ensure equipment is clean and in good working order.
Act with ethics and integrity.
Maintain clear and open communication with all departments throughout the facility.
Identify best practices to generate new and innovative ideas to improve service and/or reduce costs.
Maintain established hospital and departmental policies and procedures, objectives, confidentiality, quality improvement program, compliance, safety, infection control and environmental standards.
Maintain professional growth and development through attendance at seminars, workshops, conferences or in-services, professional affiliations or journals to stay abreast of current trends in field of expertise.
Meet annual competency and retraining requirements. Ensure staff meets annual competency and retraining requirements.
Attend meetings as required.
Regular and reliable job attendance is an essential job function.
Perform other functions/duties as requested.
Remote Type
Onsite
Work Location
30 Locust Street
Scheduled Weekly Hours
40
Employee Type
Regular
Work Shift
Evening (United States of America)
EEO Statement:
Cooley Dickinson Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process,Apply for this role
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