Business Development Officer

Why join our team?

With a mission that spans the globe, the USO provides a rewarding and fulfilling work environment. Our team is exceptional, and we offer generous paid time off, including volunteer days and military leave. We have a remarkable 401k match, comprehensive benefits, and opportunities for training and education reimbursement. Our team members are passionate about putting the mission first, and we have a lot of fun while doing it. Working for the USO isn't just a job – it's a calling, and we believe in doing what you love and loving what you do.

A Certified Great Place to Work®

Don’t just take our word for it—our people have spoken. According to the Great Place to Work® 2025–2026 survey:

• 96% feel good about how we support the community
• 94% are proud to tell others they work at the USO
• 92% say their work has special meaning—it’s not “just a job”
• 91% felt welcomed from day one
• Over 88% agree all employees are treated fairly, regardless of race or gender

The Business Development Officer is responsible for the qualification, cultivation and solicitation of new corporate partners to raise revenue and awareness for USO programs and services.

Principal Duties and Responsibilities (*Essential Duties)

• Manage all stages of new business development, including but not limited to lead qualification, proposal development, presentation, solicitation, contract execution and fulfillment for all assigned corporate prospects.*
• Develop relationships with corporate prospects through networking opportunities, conferences and in-person meetings.
• Work cross-functionally to develop and negotiate contract proposals and agreements, ensuring that all terms and conditions are clearly defined, understood, and approved prior to execution.*
• Ensure that all new business development contact lists, actions, proposals, and activities are promptly recorded in the fundraising software database.*
• Manage and grow a robust pipeline of prospects to meet short and long-term revenue targets.
• Other duties as assigned.

Job Specifications

• Bachelor’s Degree in Business Administration or related field. Master’s degree preferred.
• 5+ years work experience in a fundraising/development role. Relevant experience in a non-profit, military, multicultural and/or global organization preferred.
• Knowledge of business development strategies and processes.
• Ability to achieve desired results while working collaboratively in a team environment.
• Excellent communication and presentation skills. (Writing samples may be requested during the selection process.) Demonstrated ability to negotiate, interpret and fulfill contract terms and agreements.
• Strong interpersonal and problem-solving skills. Ability to interact with USO Leadership, the general public and military audiences at a variety of levels with integrity and professionalism.
• Proficiency using computers and electronics equipment. General knowledge of various software, applications, and programs including but not limited to Microsoft Office Suite and constituent relationship management software. Familiarity with Raiser’s Edge preferred.
• Must show initiative, self-motivation, and attention to detail with the ability to manage multiple projects with competing priorities. Ability to quickly and easily adapt to changing organizational needs.
• Ability to achieve desired results while working collaboratively in a team environment.
• Ability to perform basic business/accounting functions -e.g., manage projects and reconcile budgets.
• Ability to obtain and maintain proper credentials necessary to access USO Center locations and facilities including but not limited to security, credit and/or background screening, SOFA status, valid driver’s license.
• Must be a strong advocate of the USO’s mission.

Details

• This position is located in Arlington, VA. Preference will be given to local candidates within commuting distance to the location.
• Resume and cover letter are required for full consideration.
• Background check – education, criminal and driving required.
• The statements contained herein describe the scope of the responsibility and essential functions of this position but should not be considered to be an all-inclusive listing of work requirements. Individuals may perform other duties as assigned including work in other areas to cover absences or relief to equalize peak work periods or otherwise balance the workload.

If that’s not enough to convince you, here are some direct quotes from employees:

• The organization truly c