Claims Senior Business Analyst

<p>The Claims Senior Business Analyst position is a consultancy mission at a client site through Keystone Solutions. As a consultant, you will play a vital role in supporting the inception team of a major claims transformation program, helping to define project objectives and functional processes aimed at optimizing claims operations.</p> <p><br/></p> <p><strong>Context of the Mission / Objective(s) of the Job:</strong></p> <p>The Business Solutions department within Broker Channel and Non-Life developments conceives the most appropriate solutions to support various business entities including marketing, sales, and operations. The main activities of the Business Solutions team include:</p> <ul> <li>Project management within business solutions and across the organization.</li> <li>Conception and mastering of solutions (ideation, requirements).</li> <li>Driving delivery of solutions implemented in the IT department.</li> <li>Testing, delivery, and support of solutions.</li> <li>Relation management both within and external to the organization.</li> </ul> <p><br/></p> <p><strong>Mission Period:</strong></p> <p>Expected Start Date: As soon as possible.</p> <p>Duration: 6 months (extension is possible depending on project evolution).</p> <p><br/></p> <p><strong>Language Requirement:</strong></p> <p>Languages Speaking Reading Writing Mandatory Preferable</p> <ul> <li>Dutch: Good or Fluent </li> <li>French: Good or Fluent </li><li>English: Fluent </li></ul> <p><strong>Localisation:</strong></p> <p>Brussels center.</p> <p><br/></p> <p><strong>Level of Education Required:</strong></p> <p>Master in Sciences, Economy, IT, Management, or equivalent by experience.</p> <p><br/></p> <p><strong>Required Knowledge and Experience:</strong></p> <p><strong>Personal Skills (Soft Skills):</strong></p> <ul> <li>Huge analysis and conceptualisation capacity.</li> <li>Quick learner.</li> <li>Good communicator.</li> <li>Well-organised, with priority management.</li> <li>Good critical mind, client-oriented.</li> <li>Can organise own work and execute independently with regular reporting to direct manager.</li> <li>Assertive and driving.</li> </ul> <p><strong>Business Experience Required (Work Experience):</strong></p> <p>Mandatory: 5+ years in Insurance Non-Life, Claims processes.</p> <p>Preferable: Digital experience.</p> <p><strong>Technical Experience Required (Hard Skills):</strong></p> <p>Mandatory: 5+ years of good knowledge of Microsoft Office Tools, and mastery of Visio or other BPM tools.</p> <p>Preferable: Experience with Case Management Tools and out-of-the-shelf Claims software.</p> <p><strong>Functional Experience Required:</strong></p> <p>Mandatory: 5+ years in Business Analysis, BPMN &amp; CMMN, and Business Architecture.</p> <p><br/></p> <p><strong>Objective of the Job:</strong></p> <p>This mission requires you to support the inception team in defining:</p> <ul> <li>High-Level business objectives and added value to claims operations, brokers, and clients to achieve strategic and tactical goals.</li> <li>High-Level to-be business and functional process conceptualisation, seeking optimization compared to as-is.</li> <li>High-Level architecture in collaboration with IT Architects.</li> <li>Initial structuring of the project in a feature backlog to initiate detailed requirements definition and implementation by IT.</li> </ul> <p>The mission also requires a good understanding of the claims insurance market in Belgium and case management tool technology to propose the best competitive To-Be state.</p> <p>If you are ready to tackle technical and strategic challenges in a dynamic consultancy environment, apply today at <a href="https://www.keystone-solutions.be/your-dreamjob-starts-here/">Keystone Solutions Career Portal</a>.</p>